PetSmart - Pet supply store in North Wales - 145 Witchwood Dr, USA

Dog Boarding staff was very friendly and accommodating. Came 2 days early to pick up my dog after 3pm and they didn’t charge me for the whole day! Saved on getting him early and they deducted the 2 nights off my bill. Had him scheduled for 2 more nights. I dropped off my dog at 7am Tuesday morning and picked him up Sunday after 3pm. My total bill was $305! I recommend using this Petsmart to board your dog. They’ll use your own dog food, you can bring your dog bed and medications. 5 Stars!

Please make sure your employees are aligned with your company standards. My husband came in to get prescription dog food today (from a Banfield vet that referred us to the external prescribing vet/pet hospital, by the way). Cashier informed my husband that he needed a vet card from Banfield to retrieve the vet-prescribed dog food. He went to a different Petsmart and was able to purchase the prescription food using only the script that was given to him by the non-Banfield vet.

Needed to pick up some cat food that PetSmart usually has cheaper than other stores. Found what I was looking for easily. Checkout was quick and easy. Parking is really big with plenty of spaces. The only negative I have, is that they put the cat food all the way at the back of the store.

I am only rating on my quick experience. So I have no pictures. I had an online order that was ready for pickup. Waited in a very long line but the staff was able to professionally and efficiently move things along. Was greeted well and she grabbed my order quickly and all was good. Overall the store did very well executing what I needed and left there in great time. Thanks PetSmart!!

Came in today shopping for gifts for my two young cats. I have also been wanting to adopt a third, so I figured while I was in the store I would stop by Stray Cat Blues and go home with a cat today. The lady who volunteers there (she had brown hair, glasses, and a pink shirt on) not only ignored me, but treated me with nothing but disrespect. Which in the eyes of someone who wants to adopt, that is a HUGE red flag. I had my eyes on a cat while I was there and not only was I ignored, when I said something to her she treated me as if I was just a nobody. Judging by her lack of respect towards me, It seemed as if she believed I wasnt serious. Even though I said I was. I then asked if they would be here tomorrow because I knew I would have to fill out an application, and she then said "we are here everyday." With a horrible look on her face, and then goes "You know you have to fill out an application online right?" And I said "Yes which is why I asked if you were here tomorrow."... If you want people to adopt from you, atleast treat them nicely, it looks as if you dont care if the cats get adopted or not. Also, not only that, but the lady upfront at the counter was rude, and someone needs to tell her she needs some deodorant cause that in itself made me want to either turn away the sale or go to another register, and then throw up. Do better.

Helpful staff. Usually clean store. Prices are a little high. But sales usually make up for it. Wonderful kennel and grooming staff and service. Will continue to go there.

The grooming staff is wonderful. Everyone is friendly and attentive. Kate is my dog’s personal groomer since my arthritis prevents me from keeping her in show coat. We are both retired and Kate always makes Flurry look like the champion she is. Over the years I have referred Kate to other Tibetan Terrier owners because she really knows how to give them the cutest haircuts. Flurry gives Kate 11 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Walked in.. walked right out (after waiting 10-15 min to be acknowledged.) Filthy, smelly and 4 hours to groom a 10 lb dog for $75+. No one in there had a smile and it was as if they were trying to cram as many dogs in as they could. No wonder I was able to get an appt right away.