PetSmart - Pet supply store in San Jose - 607 Coleman Ave, USA

This review is for the puppy training classes currently on offer. While the trainer seems to be a good dog trainer, please note that he is simultaneously running his private business as well as the Petsmart puppy class. It's a lot of multitasking and very chaotic at times. If you are new to dog training and need individualized help THIS IS NOT THE CLASS FOR YOU. You will not get much instruction or 1:1 time, you'll be lumped in with a bunch of other (more advanced) people doing other stuff. Also please note that the training area is not cleaned prior to 8 week puppies joining and many exercises are conducted out in the store (so unclean).

The only inconvenience was not seeing a place to lock my bike up when I went inside. I had to lock it to a tree out front. As far as getting what I need for cat, they have even more than I knew I could need! All types or brands cat food I want are carried and have found flavors I have never seen before. I like to watch the dogs in day care. Miss having the cats for adoption but better for the cats without that stress of being caged in the store.

Will never trust this place again. Took our two cats to stay here for a few days to go on a trip. When we went to pick them up one of them wasn't acting normally, seemed very depressed and warm. We assumed she may have gotten sick at the place so we continued to watch her and after a day or two she seemed better. However, 2 or so days after, we found her laying on the ground unable to breathe. We immediately took her to a vet hospital where they gave her oxygen then took a x-ray of her. They found that she had 2 BROKEN RIBS THAT CAUSED ALL HER ORGANS TO PUSH UP TO HER CHEST. The doctor was in shock and said that they would need a specialist to even be able to help her... She passed away that afternoon. Seven beautiful, amazing years we had her and just like that she's gone... From our conversation with the vet, they believe (and we do too) that it was most likely caused from someone kicking her so hard that it broke her ribs. I hope the person at this petshotel who hurt her gets their karma and I hope you please bring your pet anywhere but here.

Hands down my favorite PetSmart so far. I had a great puppy level training at this location. And I also like the groomers here. They know how to take care of my Aussie and how to properly do a sanitary trim. Been taking my pup here since she was only 8 weeks 💙

I have shopped here for years and spent a fortune at this store and have always had a good experience. I came in this past weekend to load up on supplies for my new puppy and noticed that many of the beta fish looked sick and some were dead. The rest of the animals in the store seem well cared for and have clean tanks. It was very disheartening to see betas with obvious fin rot living in dirty cups. I expect more from a company that is supposed to be centered around animal care. I can’t stop thinking about these poor fish. Please address this issue so I can ship here again!

Beside pet supplies, this location is packed with a Pet Hotel, Clinic, grooming, and Day Camp. Came here for pet food but specific brands weren't available. The shelves appeared half empty so probably check ahead before going in. It is a very busy location with lots of paws and human legs traffic. I assume this is why the place is not kept up to their cleaniness.

Very helpful and they had the specific dog food (in the specific size of bag I was looking for) in stock when we needed it, whereas the other well known pet food store that is located closer to me was out of it... like they frequently are.

PetSmart is a good place to carrying your pet i like it with the plan with the payments and tha Dr's nurses, staring at front desk sweet all personal is there thanks PetSmart 😊 💜