PetSmart - Pet supply store in Spring - 6545 Grand Pkwy Suite 104, USA

Excellent vet service. Nice selection of dog treats. Best price on grooming equipment for my pup. They really do care about my fur baby.

I love this salon! They are all so kind and giving with the pets they see. My Schnoodle, Chacon has been a Petsmart customer since his first puppy groom almost 3 years ago. Brittany usually does his groom and he loves her and i love his hair cut EVERY TIME! THANK YOU PETSMART SALON!!

Absolutely worst grooming experience ever. The packages included paw hair trim, sanitary butt trim, nail trim, brushing and bath. They did none of those things except the bath and they bathed my pet terribly. My house caught on fire and is under construction my pet had paint on her from the walls she still had it after her "bath and brushing" had they bathed or brushed her she wouldn't have paint on her . I paid extra for deodorizing shampoo. She doesn't smell good at all I paid extra and it doesn't even smell like she had a bath at all. The $5 shampoo i bought smells better. They didn't do any of the services in the package and despite an employee telling mr they'll give me a 10% discount she ended up changing her mind and not doing it. The manager was called she was terribly unprofessional she didn't introduce her self or her position she didn't even say hi. She didn't speak a single word and just stood there useless. I'm never coming back here. I might aswell bath her myself and she will turn out much better than paying $70 for nothing but a headache and huse waste of time. They need to properly train their employees and especially management. The management was the cherry on top of useless. The picture is paint on my dog after her $70 extra deodorizing "shampoo and brushing" she smells like nothing what a huge waste of money.

Than iu to Aidan for the excellent work and dedication whit Nanda . We are so happy ! Now the next level ! Of course w The teacher ! 🙌👏

Loved Simba’s new haircut! I was Abbie to schedule same day and the ladies were very welcoming, kind and knowledgeable about Goldendoodles. They also have a cute, little dog park before entering the store!

Kristal is our groomer for my 8 month old Westie. She’s groomed her twice now and we are so glad we found her! She is knowledgeable in how to cut the lion type round face for Westies and adjusts her tail and skirt length to suit us. In the past I’ve had groomers give my Westie awful haircuts with a Schnauzer type face haircut and choppy. I dont want to take her anywhere else now!

If I were rating employees on politeness and the store on cleanliness and the selection of products, this review would be 5 stars. But PetSmart has some work to do with its online ordering and store pickup. First, don't advertise that orders can be ready in an hour if it takes the store 8 hours to pull and bag pre-packaged mealworms, nightcrawlers, and red wigglers. Second, there should be a convenient way for me to cancel an online order. Hours after placing my order I tried driving to the store to just buy the stuff myself. I'm told that 1) online orders that contain live organisms aren't pulled until the customer arrives because the organisms might die (okay, that makes perfect sense) and that's why my order wasn't ready, 2) online orders cannot be cancelled once they are paid for. Well, if you cannot modify or cancel orders, why did the store adjust the quantity/cancel items that were out of stock after I had already paid online? (boo...that means that you can cancel items/orders when it is convenient for the store. Finally, it shouldn't take 20 minutes to pull insects from the fridge and scan to release the order when there are only two customers in line, including me. Oh, yeah when I got home and opened the red wigglers, they were dead, slimy, and stinky. Update, I reached out to customer service regarding the dead animals in my order. I'm told that I needed to return to the store and address the issue with them--I am not driving another 40 minutes for this! After a few correspondences, I was given a refund back to my credit card. Hey Google, you should let me separately review the online shopping experience and the in-store experience. I want to dock the online experience another star and leave the in-store experience at 3.

* Follow me on my Google account for more reviews. The services are always great. Fully stocked every time I visit. Soo many decor treats, outfits, pets and accessories to choose from.