PetSmart - Pet supply store in Cary - 2430 Walnut St, USA

Today was our first time taking our 4 legged son Ruffus, we made an appointment for a bath and brushing, Ruffus looks gorgeous, Haleigh did a wonderful job. We know that Ruffus enjoys bathing and brushing but he doesn't like to have his nails cut or the hairs on his paws cut, knowing this we couldn't expect it to be perfect, however they turned out well, we hope they will be much better next time. We are pleased, they are all very kind. We will be back, we definitely recommend them.

Fantastic customer service and quality goods for our four legged loves! Store is clean, organized, stocked and filled with employees who love pets! ❤️

Let me tell y'all this. I lucked out. The puppy/ dog trainer was there. She helped me with my 2 puppies with food, treats, and her classes that I will be tending. I already have an appointment with Banfield for my 2 little girls! I'm just saying I'm a part of this family! These are my little girls! ❤️

I’m truly at a loss for words. Let me preface I generally never go to Petsmart given some of their history in the grooming department, but I was right next door and ran in to get something. I was looking at the meal toppers and the expiry date was March 2023. I took this picture today. It’s August 2023. I went to a lady who works there, and mentioned these are very old. She didn’t even look at them and said “ok” and went back to work. I kid you not. Poor dogs who have to eat their expired products. Since they didn’t seem to care I called their corporate number. Hopefully they do.

Bought a 10 gallon fish tank with all supplies included and had one of the store employees recommend what exotic fish to get for the tank size and comparability. First night setting everything up 5 fish were floating dead which they at least refunded. Then after few weeks with the tank a catfish and another fish died that were combined $15. I’ve had fish for years and this is an extreme case I’ve have NEVER dealt with. Before purchasing anything for aquarium from this place please reconsider!!

My Charlotte got her first bath and trim at PetSmart by Madison. She was very kind and explained everything to me before I left. My Charlotte is much happier and clean. Will certainly re-book in the future.

My pup loves going and staff treats her like one of their own! Such a caring and genuine group. Plus, unlike every other doggy daycare, there aren’t blank assumes and u

I went looking for a specific type of dog food. The staff was very helpful and asked if they could help me find what I was looking for. No need to hunt down someone for assistance. I got the dog food and a dog toy I didn't know I needed. Totally my own fault for that!