PetSmart - Pet supply store in North Las Vegas - 1321 W Craig Rd, USA

Our dog Wesley can often be interpreted as aggressive by other people. But with Gregory as our dog groomer wasn’t the case. Wesley had been turned down by a dog groomer before. But Gregory has this dog whisperer way. Wesley quickly warmed up to him. They created a beautiful rapport. I’m so glad we found him. Thank you for your service. Thank you for existing. Wesley is properly groomed, nails trimmed properly. You are appreciated. You have a special gift. He will be our permanent groomer from now on. I have never been so happy. Wesley was abandoned so many times and I’m grateful he felt so at ease with you. Highly recommended 10 out of 10

The groomers took care of my Scooby-Doo. We are so pleased and love the place. Very clean, and the staff is so friendly inside and out. Thanks again,😊 🐩 Sincerely, Miss-B

Horrible experience!!! My dog is 10 years old. “Manager” called me with attitude telling me she “couldn’t keep him here”, when I never received one phone call! I showed her my call log, she insisted she called me. My dog is my world. She wouldn’t give me corporate phone , told me to “google “ it. Entire staff was rude, my dog never bit anyone in his life. She claimed he did. I asked for proof and was denied. Do not go here!

I used the grooming service and my dog came back with the same mouth stain and ear stain and his butt hasn't fully wiped/popped. I guess they only sprayed him with a smell good bath to appear clean when I picked him up. He doesn't even smell with a scent now that I am home. My receipt says duration 60min but I waited two hours until I finally walked inside to ask if he was ready. Lady told me she would call me when ready.. I was walking around an extra hour for nothing. Cost $40 for me to let my dog around a person that doesn't like big dogs

Love the fancy fish. :) This location finally opened the Banfield pet hospital again. I dont know if it's a good location for that yet or not, but when we go to an appointment there soon, I will update this then. Love the layout here more than others, too. I'm not fond of grooming at this location, though. We had a negative experience about a year ago, so we go to the North Decatur one.

My little one had a good time here and she is not afraid to come, they do a great job with nails.

Jill and Robert from corporate are professional and helpful in resolving my distribution center complaint. Unfortunately, three products from two different stores were completely defectes (plastic straps, missing pieces, and cracked glasses. I drove to two stores three times in one day to try and get this settled and I could not leave with the desired purchased product. Both managers Lex and Kelly and staff member Zach, were polite and professional thank goodness. But I feel upset that it falls on them when the distribution center needs to be severely addressed. PetSmart customers are no longer able to even be that with these discrepancies. It's rather frustrating. I now have to wait for my refund, purchase another order and essentially hope it is not broken upon retrieving. Please address this asap so I am able to purchase this much needed item. Ty very much!

So we come here pretty frequently and usually have no issues, the stores clean, animals seem well cared for, nice Employees etc. We actually bought our hamster here. However, this past Tuesday, during check out, the cashier seemed wholly withdrawn and uninterested. After i finished check ojt when I got back to the car and checked my receipt, I saw she had applied a donation onto my total. I would have said yes anyway, but I was never asked, and I don't shop here frequently enough for that to be just assumed. She just added it on without any prompting. Really just not okay to do something like that, doesnt matter what the cause is.