PetSmart - Pet supply store in Brentwood - 62 Brentwood Promenade Ct, USA

Great experience. Sunday 1.21.24 afternoon 2:30pm and the lady at the fish area was so sweet and caring then the cashier with the short blonde pixie cut (didn’t get a name) was absolutely a kind warm soul. She even double bagged our new 🐠 to stay warm. Highly recommended for all pet needs and very knowledgeable employees. Good vibes. Thanks -Brentwood Petsmart 💕 A ray of sunshine ☀️ much needed

I took my dog, Joey, for a pawdicure here yesterday. They grinded his nails to the point that his nerves are now exposed and he is bleeding through his nails so much. I have attached the picture. The service was average and I still tipped because it’s holiday season. But I am hugely dissatisfied and disappointed by their negligence as to my pet’s safety and health. He is in pain and I hope whoever is reading this don’t take their dogs their anymore.

This is my go-to PetSmart. The staff is always top notch, they always have what I'm looking for (and then some!). I also am specifically wanting to comment on the Salon Services. These folks know what they're doing! I have adopted a dog that really doesn't like his face touched. Eva took such care with My pup to give him a good cut without traumatizing him. Can't wait to take him back!

My brother paid in advance and made an appointment for my dog to have his nails groomed …I called in advance as I was scheduled to take him not my brother to the appointment…they stated there was no record of appointment and that they did not take advanced payment…. We have record and receipt of payment and a verification text of appointment as well as email ….sorry to say I’m contacting an attorney as well corporate….

My 45# doggie is a bit of a handful but Kevin ALWAYS does a great job with her. My Luna is always beautiful but more so after a couple hours with him. Thank you Kevin for your patience and care! I appreciate it more than you know

Employees are not friendly at this location at least not near closing time on December 28th. We went to get fish and knew what we wanted but were told rudely that wasn't possible and left without everything we wanted although we ran out in the snow to get the fish for my daughter. We wanted a sucker fish and fancy tail guppies, which ive had in tanks before and had no issue. I also was only allowed to buy either male or female. The cashier didn't make eye contact and looked super unhappy to be there. I tried to be friendly but nothing. I'll be avoiding petsmart. This whole transaction was super uncomfortable and I had my daughter with me who looked completely discouraged.

Went to buy food for my dog. There is a good variety of dog food for all types and stages of dogs. Like everything else, dog food is also becoming more expensive.

Pretty good location. I do enjoy going to the doggy adoption days and check it out the selection. Usually the dogs are all large which isn't my fair but I still enjoy the time