PetSmart - Pet supply store in Sacramento - 6081 Florin Rd, USA

Pet Smart rocks. The customer service is great, and they keep it fully stocked with the pet supplies for my pet. The store has a nice atmosphere and is always clean. Thanks Pet Smart, you rock.

I'll be back because of the employee on the register named Chris. On 11-22-23, I decided to check this store out for the 1st time, since I was in the area. I had two large separate orders that included price matching PetSmart's online store. Chris was very kind, remained professional, and quickly went through the price matching process without any problem. I also noticed how considerate he was to the customers before me in line he was helping out. He made my night end on a good note. I hope he is greatly appreciated... thanks again Chris.

The girls who do the grooming are great. They are gentle with my fur babies and do a professional job. The store is clean and the staff are always friendly and helpful.

They had the anti itch shampoo that works great on my dog. Hard to find this dog food., but they seem to be the only ones to have it. The employees are cool too.

I absolutely love them. I definitely use their wellness programs for puppies and my fur babies in their older years. My veterinarian is fantastic and I absolutely love her and how she shared her concerns with me and is so understanding. All of the staff I spoke with were wonderful. Kind and patient. Very thoughtful.

Always friendly and helpful staff. However they lack the live crickets a little too often.

It should be stated on the Receipt that your return or exchange should go to the original store! Because of an "in-store policy" thats not listed on the receipt so how was I supposed to know? Now I had to waste my time and gas to go back to the origial store I bought it from which is like 20mins away from this one. If I knew that I wouldn't have driven here. It states you guys are the "closest" location to me, so that's why I drove here. "Returning Products Purchased at a PetSmart Store :If you're not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned." This was quoted from the website so I don't understand why I couldnt exchanged it?

We go for crickets and they say the next 25 crickets is FREE if they r out of live crickets.. buuut i NEVER get the next 25 free!!! So thats my only complaint other then they have gone up sooo much in price i cant buy my dogs treats from there anymore not even on SALE!!