PetSmart - Pet supply store in Cedar Rapids - 3825 Westdale Pkwy SW, USA

Great variety for a wide selection of pets and you can occasionally catch a GREAT DEAL (black Friday people! You need to stock up on black Friday). Normally a little pricey but a thrifty shopper can get what they need with a reasonable budget.

Corporate has been notified, but Evelyn is a rude and condescending person. Will NEVER step foot in the SW location ever again. The blonde haired female manager is no better as she laughed and smiled during our exchange. Way to make a customer feel heard. Oh and Evelyn...merry christmas

Will abuse your dog if it doesn’t listen, as they aggressively pull on them to groom them. I wouldn’t recommend taking your animal here, my dog was always fine with his paws until after we took him here once, would bite and bark if we touched his paws following the appt, and me and my significant other seen them trimming a small yorky and yelling at it for not listening as they are tugging on its body parts, and yipping for help, completely unacceptable and a terrible place of business. I would suggest a small local business, and get a monthly time slot, or just build the bond with your dog to groom them yourself like I had to rebuild with mine

During our recent visit to Petsmart in Cedar Rapids, we were absolutely thrilled to find a unique Halloween advent calendar and a perfect Halloween costume for our West Highland White Terrier, Parker. The selection of seasonal items was impressive, and it was clear that the store put thought into the range and diversity of products they offer for our furry companions. While shopping, I did notice a few areas of improvement. The store organization could benefit from a bit more attention to detail. Some items weren't in their designated spots, which made shopping a slight challenge. Additionally, cleanliness could be given an extra nudge to ensure a more pristine shopping environment for customers and their pets. Lastly, during our checkout, the lanes were a tad on the longer side. A few more open registers during peak times might alleviate this issue. Nonetheless, our overall experience was largely positive. It's worth celebrating that we were able to find exactly what we were looking for amidst the vast selection. Parker is set to be the star of the season, thanks to Petsmart! We’ll certainly be returning for more of our pet needs.

I really was very happy they had the selection of Cat food I needed in stock. I've been trying other locations and they have been out of stock on this particular dry cat food my cat likes. I finally decided to try this location and they had the variety of the car food i needed in stock. I was very satisfied and will return to this location. I hope they can keep it in stock. I also like that the store was clean and has a good selection of wet food as well.

I am just so consistently disappointed in PetSmarts grooming services. For every 1 well done grooming, it's 10 that are subpar. They're definitely not doing everything included in the package and what they are doing is so badly done. This time they didn't bother to clip his back nails and his paw pad shave outs are lazy bordering on negligent.

Highly recommend Dru for grooming! She’s patient, very open and honest about recommendations for puppies and she cares! Her patients with my mini schnauzer puppy is going to pay off for years to come. Not sure that this review will be for the location, Dru is located at the SW Cedar Rapids, IA. I’ve included before and after pictures, lol 😂 yes it’s the same dog… Her name is Khaleesi.

I have taken both my dogs twice and was very impressed with my experience both times. The girls have all been super nice and give Belle a lot of attention. Cameron has been our groomer and she goes above and beyond with how she interacts with the dogs. Customer service has been great and the dogs have always came out perfect. Pretty sure I’m long term customer now!