Petco - Pet store in West Sacramento - 795 Ikea Ct Ste100, USA

You can't take your carts outside anymore?? This is so dumb, I bought 160 lbs of cat litter and I'm supposed to carry it all out to my car one by one? The store is otherwise fine and employees have always been nice, but this is just dumb. I'm young and in shape, but what about older people wanting to buy a couple big bags of food or litter? Come on...

I always go there. Last time the clerk gave me a good tip on feeding my 19 year old Taffy Girl. She likes more liquids these days. So just add a tablespoon of H2O to the wet food it helps spread it out and you know they get the xtra water

They sent me like 4 reminder texts for my dogs grooming appointment in which they didn't say anything about a 10min grace period. I called them 5 min before the appointment to try and let them know we were running late but no one answered the phones. I get there 15 min late and they said they wouldn't do the service for anyone 10min late. Which makes no sense when their grooming service supposedly takes 2-4 hrs. How are you too busy to answer the phone when you should have been servicing our appointment that we were late to? And then when my boyfriend walks back in after we leave and he said they were talking bad about me because i complained that they don't answer their phones. Real immature and unprofessional. Had they answered the phone, i wouldn't have wasted my time getting my dog in the car. Dont go here if you are expecting good customer service. Or any service at that. Update: thanks for the meaningless generic response you give every bad review, petco.

Well kept store nice and clean easy to find products. Only complaint; Would be nice if they didn’t switch up the food aisles. Makes it kinda difficult to relocate the food normally purchased.

Very happy. I made an appointment. They checked me in at the door and checked my tempature. I felt very welcome and safe. Hannah did a great job on my feet. She took my in growns like a pro! People usually struggle but she definitely knew what she was doing.. Lynn did my new set. She cleaned my up my dry skin too and finished with lotion. She got my nails exactly how I wanted it. I didn't even have to tell her much she did great. It was so worth the value. Definitely going back

West Sac store banded my daughter 3lb Yorkie from getting groomed cause one of their groomers cut his chest so he bit at her hand and now the refuse to groom him again. Very unprofessional I will remove all our dogs from this location and take them to Petsmart.

If I could give 0 star I would. Worst customer service ever for dog grooming. Won’t waste my hard earned money here!

Amazing customer service! I found treats and the proper food for both of my furbabies. Everyone was very friendly and helped me find what I needed. I also received help out to my car from associate Daniel. I definitely will be back to shop!