Petco - Pet store in Concord - 1150 Concord Ave Suite 160, USA

I would like to complement your crew in your Concord branch... Namely... Holland, Christa and Randy... They were all super helpful! They did not hesitate to walk me to the area I needed to go or answer my questions. They were very knowledgeable and were patient. Kudos to such a wonderful group...:)

I enjoy shopping at the Concord Petco. The store is well stocked and their merchandise is reasonably priced. Additionally, I appreciate the availability of parking at this location. Based on my experience at this store, I will definitely shop at Petco again.

I went to petco to get a few fish to add to my 18 gallon tank , and the guy that was helping people in the fish dept....REFUSED to sell me any fish ....because I had told him ...that one of my current tetra fish at home ....makes me laugh....cause he chasees my other fish in my tank, ....he said he couldn't sell me any fish because my fish at home is aggressive.!! I was shocked.....doesn't Petco want their employees to sell their products/ animals!! I will never shop at PETCO EVER AGAIN !!

When I entered the store, I was not greeted with a “hello and welcome” or even just a “welcome”. If the store was busy, I can understand and don’t mind. However, this time, there was a cashier helping just one customer. I usually would get a quick greeting of “welcome”. Nothing this time. (Just for your information). There seemed to be short of staffing. Items on the stocking cart waiting to be stocked on the shelves. When I went checkout my item, the male cashier did not greet me by saying “Hi” or anything else. He asked if I have my phone number and I entered it in the card pad. He scanned my item and I paid for my item. He gave me my receipt. Didn’t say “Thank you and have a good day” or just a “Thank you”. I said “thank you, have a good one” and heard nothing back from him. I’ve been going to this Concord store for many years. It seems like this store’s service is going down hill.

As always, this store seems to have on point staff that is attentive to your existence and frequently asking if there's anything you need help with. What I find frustrating about The whole Petco experience is the lack of offerings for highly desired items that are only available online and never in the store. This makes no sense to me and is somewhat ridiculous to be honest! I also find the fact that the online prices are completely different, some substantially so as in more than half off the store of marked price. I was asking an employee about this and their response was something along the lines of them believing that it is cheaper to order things online and or have a delivery done for a better pricing point. Really? I'm sorry if I don't understand how that makes Any sense... The only one complained I had about this visit was I specifically had asked where they had moved the clearance items too because the store is actually known for fantastic markdowns up to like 90% off of super high-end and expensive products, including foods and otherwise for any pet. It used to be mixed in amongst the normal stock. So you could go right to what you needed and if you chose a clearanced packaging you could do so or just go for the non-discounted or perhaps not damaged whatever. But I was told they didn't have any particular place yet, as I was walking out towards the register to pay, I found a very noticeably marked end cap containing only drastically clearanced items. Yay! But I feel like they should know this and have directed me there sooner. Other than that, I feel like I can never get out of the store less than a few hundred dollars... The service is pretty good consistently and that's a plus!

Be careful of the fish you buy here. They usually have ick, and unless you medicate and quarantine your fish, you shouldn't just place them in your tank. Good selection of food and treats for dogs

Terrible grooming, even worse customer service. This is what I get for trying to save $20. Kristen B (grooming manager) is a condescending, unprofessional human to say the least. Pics speak for themselves. The bizarre looking , sad dog is the product of PETCO…the cute doodle is the product of an actual groomer with actual skills

Great place for dog food with plenty of variety, fast online order pickup and friendly staff.