Petco - Pet store in Edwardsville - 6631 Edwardsville Crossing Dr, USA

I appreciate it so very much that they helped me fit a collar for my dog. The sales associate was so kind as was everyone that worked there. You have a wonderful store.

I find that some of their prices are higher than some but alot is comparable to other stores.. they absolutely stand by their products. If you are not satisfied and have your receipt they honor your return with no questions asked. Very helpful and friendly staff. I love that I can take Rosco shopping. I bought him 3 shirts and a sweater that he loves to wear.

Got this gorgeous huge plecostomas for 30$ he would have been probably 75+ anywhere else. He was surrendered to them and I took him in. That's a 4 inch pleco above it to show you how big it is it's over a foot long. They had no bags to contain him so they gave me a XL critter keeper to put him in. Only downside of the whole thing was I got some super worms and like half were dead but I'm suspecting that's a warehouse thing not a store thing cause the guys in there were great.

They’re not patient at all with the pets and staff is unfriendly. We’ve never had any issues previously, but the last time we took our dog to be groomed I was called after 3 minutes to come get him because he “was sensitive to nail trimming.” Seems like they tried real hard… isn’t that their job.

Okay, not layed out very well, but things are readily accessible. They are understaffed, so you will likely be waiting for help. They do not offer self checkout, which normally would make me happy, but I waited almost 15 minutes to check out while there was no one at the front of the store. Friendly staff, who obviously feel a passion for pets, but management needs to answer the call and hire some people. If that means wages, then.....that is what it means.

It was easy to find what I needed in the Glen Carbon Petco store. The people were pleasant and wanted to know if I needed help. When I explained I knew what I wanted and where the cat litter was, they left me alone to do my shopping. Check out was easy with the cashier being very cheerful, asking if I needed anything else which I responded ‘no’.

I found everything I needed and then some extras. The young lady who assisted and checked me out was very friendly and professional. This was a very pleasant visit. I am not in Edwardsville that often, but I will visit this store on my next visit.

They are always super nice and helpful! They have so many great toys for play and enrichment. Great variety of food and treats and any other pet necessities. We love it here!