Petco - Pet store in Renton - 4110 NE 4th St #c, USA

Staff is THE BEST! The manager, David, is exceptionally helpful and enthusiastic about their job. There are several options in our area for pet food shopping, but I go to the Renton Highlands Petco for the personal care and experience David, and their team, provide. The staff has take. The time to get to know our family, our dogs, and about our cat rescue. We really appreciate the personal touch and care that the team gives us when we shop here.

Twas the night before Christmas…. Really though, me swung in to pick up a last minute gift the neighbors and stock looked clean and well-populated. Staff was great, especially considering their shift. Friendly, helpful and attentive.

Not my favorite Petco store, but I would follow Trainer Ellen anywhere! 3 stars for the store, 5 stars for Ellen. This store is much smaller than most Petco locations, so it feels cramped. They have a mobile vet clinic sometimes, and they setup in the aisles, which makes it even more cramped. Dog Trainer Ellen is THE BEST! My dog, Patches, and I have worked with her on and off for three years, and can’t thank her enough. Her style is consistent and effective. She uses positive reinforcement methods, but also teaches healthy boundaries. We tried a private trainer elsewhere for a bit and hated every second of it, so we went back to Ellen to get my dog back on track. Thank you, Ellen!

There was this one employee there, i think her name is Angie, terrible customer service. Told me to wait outside in a rude tone because there was another dog waiting in the lobby although my and his dog were totally calm. I understand their rules, but there are ways of saying things. Also she kept on glaring at me while i was waiting outside.

I used to go to PetSmart but am glad PetCo is here. I was able to purchase my cats specialty food without needing a prescription here, unlike at PetSmart where my prescription had to be updated often. Also, the staff was very helpful, much appreciated. Thanks PetCo!

Helpful staff and have variety of aquarium items in stock. However the prices are much higher in store than online. But they do price match in store. It's just a hassle to do them in store. Other than that, I love shopping here and my kids love to check out the hamsters.

Do not work with David the store manager. DO NOT get your dog groomed here! David is disrespectful and honestly should not be in a customer facing role. Should especially not be in a manager role. This store has a history of treating people poorly as this has happened multiple times. We were hung up on and told that the grooming department didn’t want to speak to us. Really! That’s your job in a customer facing role. DO NOT RECOMMEND! Especially not for grooming.

I was in petco to get vaccination very crowed, also lost my keys and noone would help look just ignored me , looked about 15 minutes and a customer offered to give me and my dog a ride home to get 2nd set when she heard ask the manager if he would give uber a call my phone was in my vehicle he said he didn't have app wasn't interested in helping!