Petco - Pet store in Baldwin - 806 Sunrise Hwy, USA

A hidden gem! Petco total care is incredible! I called in a panic to have my 10 year old dog seen with an emergency. I was worried I would have to wait but the hospital manager, Allisen was able to get her in right away! I was greeted with warmth and compassion immediately upon entering the facility. Dr. Yisrael treated my dog- within 24 hours of her diagnosis, and treatment, my pup was feeling back to herself! I am so thankful! Highly recommend and I will be sending all of my friends and family to this location with their fur babies! Thank you!!!!

Manager Tony, the morning shift store manager at Petco, lacks compassion for animals. I recently visited the store to purchase urinary prescription food C/D for my cat. I had informed Tony during my last visit on September 15th that I could obtain the food without a doctor's prescription. However, at present, my cat is hungry and without food. This situation is completely unacceptable, as Petco should have a solution for customers requiring veterinary assistance on weekends. I explained to Tony that my cat had undergone PU surgery and urgently needed the urinary prescription food. His response, focused solely on protecting his job, was disheartening. It is truly astonishing that someone like Tony, with such a lack of empathy, has been appointed as a manager. He's answer was "I don't want lose my job" , Unfortunately, my cat will have to go without food until Monday, all because of Tony, the bearded store manager.

Had my newly acquired 8 year old Jack Russell groomed and the staff helped with a jacket and comfy harness

Shopping for two cats for a week, so fourteen meals. Good Purina selection. Remembered to pick up a box of kitty litter (on sale). Positive shopping. Register clerk was cordial and efficient.

Let me first sat that I am NOT A PETCO fan. But this particular one is great. Always have stock and their STAFF is exceptional. Great job. Bathroom needs WORK!

The prices have gone up so much. However, the grooming services are worth every penny!!! We have 2 rescue dogs. One was crate abused. He always comes home happy!!! No issues EVER!!

First time in many years I’ve used Petco to groom Munchy or even gone to the store. I was pleasantly surprised and impressed with the courtesy and friendly disposition of the staff. My dog had a terrific grooming and he was in a great mood when I picked him up. Kudos to the groomer, Kim. I’ll be returning.

I am absolutely thrilled to have Joe as my dog’s trainer. He is so incredibly kind and loving to my baby girl, Kaycee. You can tell he does this job with 100% devotion and passion. It has been a true honor meeting with him each week. Very grateful!