Petco - Pet store in North Plainfield - 1262 Rt. 22 East, USA

10/12/23 around 5pm I made a Spur of the moment purchase for my son to get a 40 gallon semi aquatic tank. (Should’ve made my husband get it lol) but everyone from the cashier with the lovely locs (forgot to get her name) and Shawn were of great assistance all the way to helping me get the tank in the car .. thank you again ladies and pet co of watchung. My son is going to love it !

I don’t even want to give Petco one star. They have expired food on the shelf, one of them expired in 2022.They started this sale 7/4, trying to convince people they are getting a good deal when in reality you’re getting expired food. I informed a worker of this and she could care less. She continued on with what she was doing.Expired food isn’t good for humans but good for animals? Absolutely sickening.

I'm writing to express my dissatisfaction with the service I received at your store. I visited with the intention of purchasing a fish. What frustrated me was the fact that the staff member took an extended period of time talking on her phone while I was left waiting. As a customer, I expected more attention and efficiency, especially when making a purchase. Feeling ignored and frustrated, I ultimately decided to leave the store without making a purchase. Customer service plays a crucial role in creating a positive shopping experience, and unfortunately, my recent visit fell short of my expectations.

I wasn’t in Petco long I ran in to pick up my order. However the young man that helped me was polite and very nice. I didn’t catch his name but he deserves a shout out and we’ll a raise for being so polite and helpful. To the young gentleman working 1st Saturday on August 12th, 2023 thank you. Otherwise my order was ready, as I already knew, from what I could see the store was immaculate and it was huge. If I had pets and lived in North Plainfield NJ I would shop there regularly!

The WORST experience, customer service, zero! The "manager" AZIA is the rudest person you'll ever meet and apparently I'm not the only one who thinks like me because her name appears here multiple times. She just acts like she hates her job and everyone around her.

Never have anything in stock My dogs love the whole hearted heaven layers sweet potato & salmon Past 3 visits, out of stock, on line now also out of stock! Very frustrating 😕

Clown establishment. Scheduled a grooming for my dog and 2 hours before the appt they call and say angela the groomer called out sick. Rescheduled for 2 weeks later. 2 hours before appt they called and said Angela called out sick. “Not a common cold she has.” Give better notification, clowns. If angela is gonna be out for an extended period of time, STOP SCHEDULING APPOINTMENTS FOR HER! Stop scheduling the appts and then calling 2 hours before to cancel, clowns.

Saltwater section is sad. Algae growing everywhere! Corals suffocating barely any fish also!