Pet Supplies Plus Lake In The Hills - Pet supply store in Lake in the Hills - 132 N Randall Rd, USA

Sarah in Grooming is exceptional, would highly recommend….she has been grooming Penny and does an amazing job.

Brought my dog to be groomed for the first time, was easy making appointment, Sarah was wonderful taking care and grooming my dog. My dog was beautiful and happy.

The staff at the lake in the hills location is very friendly and professional!!! I can’t wait to go back!!! The way that they handle rude customers. Has made me a customer for life!!!!

Great customer service! My dog has allergies so we had an allergy test done and have been going crazy trying to find food that is ok for her to eat. Bill was extremely helpful and courteous taking a lot of time making sure we we able to find the right food for our pup. Thank you!

If you’re looking for an affordable, dependable, family owned Pet store: be sure to check out Pet Supplies Plus. The store itself is well laid out and organized. The lines at the register can become tiresome quickly, so if you’re in a hurry just resign yourself to the fact that there will be a short wait. I like to have everything delivered or shipped to me, so I absolutely LOVE their delivery service. If you place an order by 1PM, it’ll be delivered the same day. I typically order a large bag of Fromm Dog food for my dog & a few bags of Oxbow Rabbit Food and Hay. Their prices are roughly in line with the competition. If you find a better price, they’ll happily match it. I’ve had them price match Chewy for me multiple times. The store is stocked with anything you could need. Pet foods, treats, toys, grooming products, bowls, water bottles, and so much more. The selection is immense! My only two complaints are the lines at the register & the use of third-party delivery. When they first offered delivery, it was done by the store itself and it was flawless. Now, they use a courier. My last delivery was left at the bottom of a flight of stairs. Imagine trying to get 70LBS up stairs. I won’t lie, it really made me upset. It also could’ve been stolen. No delivery notification. I let the store know. My advice to the store: deliver your orders. The couriers couldn’t care less.

Friendly workers, groomers on site, and self-serve dog washing stations.

We have been coming here for years and will never go anywhere else. This is the BEST Pet Supplies Plus in the area. The employees are wonderful, they remember my dogs and I and offer them treats and love. The owner/manager is VERY kind and I will never forget what he did for me a few Christmas' ago regarding a dog bed that wasn't on sale. Groomers are amazing and extremely graceful when I can't get my act together and I'm late. We would give this place a million stars if we could. So much more than your average pet store!

Great service, they couldn’t be any better. Always friendly when you call, I would give them 6 stars if I could. They always have what my old guys need. Thanks for everything.