Performance Systems Development - Software company in Ithaca - 950 Danby Rd Suite 201-P, USA

DO NOT BUY TREAT! We provide modeling services and "comprehensive audit process" sales consulting to contractors. TREAT is a complex modeling software that, if you put the time in, can provide very accurate energy modeling. Since gaming results to overstate savings is also easily achieved, consumers tend to disregard the savings and focus on other benefits, like fixing performance issues. Unfortunately as a sales tool TREAT is TERRIBLE, and with their most recent upgrade they REMOVED the one decent sales report they had. PSC is very "program" minded, thus they think reports should be about mythical energy savings rather than the things that motivate consumers. This is problematic as it shifts consumer focus away from real problems and achievable improvement objectives and onto mythical "investment return". At small residential scale, with low energy prices, many of our projects have 50-100 year "investment return" time frames. We have people implement these projects all the time, they aren't looking to us as investment advisors they are looking to us for good designs that fix their problems. TREAT reports stink, and it's a good report that helps close sales. Look to other software...

I've come to really like TREAT, until recently. While very complex, once you get over the learning curve it is very powerful and can be quite accurate. With the latest version though, the CHA report that educated the client on building science and walked them through the priority order of upgrades disappeared. The only other reports I saw start with the money. In my experience this is NOT the way to go. Saving money is typically a side benefit of EE, particularly if clients have cheap fuels. Homeowners are typically trying to solve problems with comfort, mold/moisture, poor air quality, health issues, icicles, or other such things. Showing them how a custom designed package of upgrades is likely to perform is much more important than saving $200-800/year. Now I have to write my own report, which is a bummer. It takes me one major step away from TREAT and towards another software programs that are more homeowner focused.

I have worked with Performance Systems Development for almost 3 years and I am very impressed with the products and people on their team. The PSD team has been the most professional and helpful group I have had the pleasure to work with and be a part of. Ray Morin Honeywell Smart Grid Solutions

Terrible company with terrible project management and terrible customer service. The work they did appeared effective from the standpoint of data architecture, however they were unable to deliver on any of their promises within a reasonable time frame and in the end we had to sever ties with them. The export of data and rebuilding of a database took some time, due to the tracks left by them.

Terrible HERS Provider. Expensive pricing, poor turn around on rating files, and nonexistant customer service/support.