Peppertree - Apartment complex in Montgomery - 8201 Vaughn Rd, USA

I lived in Peppertree Apartments for 9 years. Sherry and her team were always very attentive to my service requests. They always provided excellent service. Staff was always courteous and willing to help! Never had any major issues with the apartment. Peppertree is a great place to call home!

I love Peppertree. Rhezgeine is great always has a positive attitude and is always so attentive and helpful. I love Ms Sherry too she is amazing. Overall a great community and highly recommend !

It has been a blessing, been here for going on five years. The staff is super friendly. The special needs community are treated with much respect. I’m very grateful! My kids love the pool!

This is the worst apartment that I have ever stayed in. Microwave have not worked since I moved in. Toilet flushes when it feels like it. Next door neighbor is quite nasty and puts her trash on the steps and leave fir days and maggots are everywhere. I complained and they still have not cleaned it up yet.

This place treat you like a joke! When we first moved in, the apartment was not professionally cleaned, it was not cleaned at all! We found old clothes behind the dryer and the carpet was full of hair, probably from pets from the previous tenant. Our bathroom floor was also stained, probably from pet urine. They came and “fixed” the floor, but it was terribly installed. You can see the before and after on the pictures below. They have a grill on the pool, which is NEVER open. They will not let you know or put up a sign on the door. And you cannot use your own grill. So no grilling and barbecue at Peppertree apartments at all. Pool closed for 2 months during the summer! If you plan on inviting friends for your apartment, to have some fun, don’t do it. Office is always texting you demanding things, when you have a problem and try to talk to them, they are impossible to reach. Another resident, supposedly, hit my car at the parking lot and guess what? They don’t have any cameras and won’t help you at all!!! Gate is ALWAYS BROKE. Instead of putting a real gate, they pretend and set up a thin wood, to “stop” cars from going in. So if you would like to live in a closed-gate community, Peppertree is not for you. Once again, they treat residents as a joke! I thought I was moving to a serious and “luxury” complex but I was completely wrong! Can’t wait to have my contract expire to get out of here.

I've been at Peppertree now for almost a year and I'm pretty happy with everything so far! Management is friendly and very responsive. I've only had to contact maintenance once at night and they took care of it early the next morning.

If I could post 0 I would. The main issue is maintenance of these apartments. I’ve been without a dishwasher for 4 months and other issues on top of that, and the problem has not been solved. I have reached out to the regional manager via email and again the problem has not been solved. They tell you they are doing this and doing that but in reality they are doing nothing! The apartments have failed to live up to their name because this is certainly not “luxury” i feel like someone should know the maintenance is not on point before considering moving here. Hope this helps someone because I wish I had known.

i love this community it is so welcoming and always helpful. Very fast and understandable staff. My family and I love Ms Sherri