PepperJax Grill - Cheesesteak restaurant in Sioux Falls - 2009 W 41st St 1 & #2, USA

Overall experience was lacking. Not sure I would return anytime soon. I got the loaded fries, my wife got a Philly. My loaded fries lacked flavor, and she liked her Philly. I was not impressed with my first experience.

The food was absolutely delicious. The two girls that served me were very nice. I would definitely come back again. Probably one of the best phillys I’ve had in South Dakota

I never really had a complaint about the food here, it's good for the most part. Don't think I've ever seen the same crew behind the counter, tells me management and/or owner sucks...simply because of the high turn over rate on employees. Restaurant itself is decent, could be cleaner but it's not horrible.

It was pretty clean and a quiet time of day. The food was wonderful. The gals working really did not want to talk to us. They were talking to each other. There was only one garbage can and I think we were expected to clean off our own table!?

Food is always good. Customer service could use some TLC these days. 3 stars for service but I’ll say 4 stars because I do love the food, I’ve had mostly good experiences here, maybe just a rough day. Next time if I go there and the customer experience is the same, I will drop this review to 3 stars. I used to go here a lot with an old coworker before he moved away because we love the “Famous Phillys” but the wife doesn’t care for it so I don’t frequent as often as I used to. The workers were not friendly and really gave the impression that they didn’t want to be there. The two guys working were kinda quiet and left us wondering if and when they were ready for us to order. Made it a little awkward. A little “I’ll be right with you” while you clean the grill would go a long way instead of leaving us completely unaddressed. There was a woman that came up from the back, she was very short with her questions/responses and came off very rude. In the end, they did make some great food and everything was correct. **update: after reading some of the other reviews, I decided to downgrade to 3 stars. My bad customer experience was not a one off apparently and the rude woman I described was perfectly described in other reviews.** I always get the Philly with everything. If you ask them to “fireball it” they hose your meat down with jalapeño juice while they cook it to give it some extra flavor and a bit of a kick. Top that off with whatever topping you like and the cayenne pepper sauce if you like spicy food. They used to have the hot sauce at the counter but all I found there was BBQ sauce but they did give me some in a little plastic container upon request. For me, the sauce really makes the Philly and brings it all together. Overall, still love the Philly here… hope to have a better customer experience next time but based on other reviews, I won’t count on it.

Food was made fresh, staff were all polite and everything was clean, a few TVs on to stare at if dining in. The -1 star was for the pic of fries, that was considered a large fry, and they make all fries to order so that is a measured amount you will always get. All the food was really good, but I felt given the box / sandwich sizes, the fries portion could be more for a large for 2-3 people to split. Highly recommend, but might want to order a couple large fries to feed a small family / extremely hungry people.

Really good prices for such a delicious meal. I had a steak philly cooked in Jalapeno juice, topped with queso, jalapenos, and onions that were absolutely incredible. The philly was overly stuffed with steak to the point I had to take the remainder of the sandwich home with me. There were straw wrappers and various other debris scattered on the floor, so that was a little unsettling. The prep area, cooking station, and condiment area appeared to be well maintained and clean. The staff were quick, accurate, and friendly.

Great food, but expensive. We got two steak phillys, a cheese fry, and two drinks and it came to $40. The hell??! Staff was friendly. Soda tastes lousy too. Place is freezing inside, wear a jacket.