Penny Ann's Cafe - Restaurant in West Bountiful - 234 S 500 W Suite 101, USA

It's a very nice and family oriented cafe. If you are going during the weekend, make a reservation, or you might be waiting between 30 to 40 minutes. Our waitress, Jazmin, is always fantastic with the service and her attention to detail. The food is good. I got the breakfast burger, and it was perfect. If you are going for brunch, it will keep you satisfied. My husband ordered the omelet with some side fries. He enjoyed it. It's a place absolutely worth your visit.

With all the rave reviews, figured it would be safe. Even a neighbor said it was good. We had a group of five, all with years of food service experience. Penny Puffs: we figured this would be like donut holes. It was but expect heavy dense yeast dough fried and rolled in cinnamon sugar. No one liked these. Zero stars. Scone: aka Indian Fry Bread or bannok. This was hot, light and crispy, just as a flat fried bread should be. It was served original with honey butter and powdered sugar. Every one liked this. For the price it should have been bigger. Four stars. Fried potatoes: these were in three of the entree plates. These were old and stale and no seasoning! Fried potatoes should be cooked to order! Do not bulk fry and then keep in a holding cabinet or under lights. Disgusting! Negative one star. Pancakes/hotcakes: These were heavy, thick, dense and chewy. One plate came as a side for eggs Benedict, the other plate was ordered as an entree with strawberries and whipped cream. The whipped cream was fresh, but needed some vanilla and sugar in it. The strawberries were sliced thinly and not enough of them. Nobody liked the pancakes, too heavy to enjoy. Zero stars Biscuits and gravy: when this plate was set before me, I knew immediately it was a mistake. It was two frozen biscuits cut in half and smothered to death with CANNED sausage gravy. The biscuits were definitely not made in the restaurant, they tasted of freezer, ands were factory made ands had that nasty factory made flavor. The gelatinous mess called gravy tasted like the can it came out of. The sausage was mushy, as expected from a can. They put the biscuits on the plate, covered with the gravy and MICROWAVED IT! I could tell it was microwaved because one biscuit I couldn’t even cut through, another one was too hot and the other two were barely warm. I did eat some of this and regretted it. I ended up with a stomach ache and diarrhea. Thanks, no thanks. Negative five stars. Breakfast sandwich: on a stale old soggy croissant. The egg was cooked over easy, should have been over medium. The bacon was alright, the cheese was not. The egg squirted everywhere when the sandwich was bitten. The sandwich was disgusting, she tried to eat it, but barely ate a third of it. Zero stars PAC Benedict: How could you mess up a traditional American dish this badly? The croissant was stale and gross, not toasted and topped with thick slice of ham, bacon, poached egg, and some sorry excuse of hollandaise sauce. The ham should have been thinner. The egg was not cooked enough. A properly poached egg has the white cooked entirely, and the yoke is runny. This hollandaise sauce tasted like thickened chicken broth. Hollandaise sauce should be light and have a fresh lemon taste. I have nine children, and can bang this traditional American dish out for them in 15-20 minutes. That includes cooking the bacon or ham, toasting fresh English muffins, poaching the eggs, and making hollandaise from scratch. Putting it all together on nine plates and giving a light dusting of paprika. You can make hollandaise in bulk and keep in the fridge, and pull out what is needed. But honestly making a batch of hollandaise for the day, and possibly needing to make more isn’t hard. This disgusting version of eggs Benedict was a sad mistake to order. It has been requested that the first meal I make when we get home from this trip is Traditional Eggs Benedict. Negative five stars. For a place that says they make everything from scratch. They lied. They don’t. Four out of the five of us got a stomach ache, and one person diarrhea from eating here. They need to be honest about their food. It was gross. We were planning to make this our breakfast place. But no thank you. We will avoid it completely. We won’t return.

I’m gonna be honest here, I was super excited to try this place out because it was recommended to me by a lot of people. The service was super quick and they were friendly. The food though, that is a different story entirely. To start we ordered the scone and some of the penny puffs, they were pretty good. It’s really hard to go wrong with fried bread. I ordered the PAC Benedict. A classical American dish of poached eggs, served on an English muffin with Canadian bacon and topped with a hollandaise sauce. What I was served was FAR from eggs bene in both terms of presentation AND flavor. To start the sauce is SUPPOSED be made with lemon juice and egg yolk. What I got was chicken broth with flour and what tasted like a touch of pre made scrambled eggs from a carton. It gelled up on my plate! Not thickened like you would expect from a hollandaise sauce. The bacon and eggs were cooked nicely, but it was served on a ham STEAK and a soggy Costco croissant! You could taste that the potato’s were freezer burned and what little of the croissant that wasn’t soggy was stale, not like toasted stale, like it had been sitting out on the counter stale. I was told everything was made in house, but I could tell my toast was the Costco sour dough loaf. This is a diner you’d think they’d be able to make a classic American dish. When I received my food it was cold, like it had sit on the counter before getting put in the window to be served. Absolutely NOT WORTH the price for the quality. We we’re gonna be using this restaurant for breakfast on each day of our trip, but we will NOT be returning!

The service and speed were great in this breakfast/lunch restaurant. However, the food just wasn't good (even though it's affordable and big on portion size). For a place that wants to be known for its Heavenly Hot Cake it was anything but. The pancake didn't even taste good. I'm glad I got the single stack (2 pancakes), because that was more then enough and couldn't even get through that because of the poor taste. Maybe I needed to get a speciality topping that was a paid option? The syrup was too buttery for my son. Though the strawberry syrup was decent. My biscuit in the biscuits and gravy was hard. I couldn't even cut through it with a fork. I wanted something special with the biscuit I guess, but was likely a boxed mix, where the biscuit had been made a day or so prior. The honey butter on the scone didn't taste at all of honey. Maybe they excel on lunch or omelet based items or the special toppings you can get on their "heavenly" hot cake?

Service and atmosphere were great. Food was good but not excellent. For as much hype as there was around their pancakes I was really expecting them to melt in my mouth but instead they were heavy and not super flavorful. I ended up drenching them in syrup. Bacon, eggs and potatoes were fantastic. I wish I would have tried the French toast.

This is a disappointing review to have to leave because we really wanted to enjoy this place, but we have to be honest. It's a Saturday, so the place was busy, which is to be expected. My husband and I reasonably waited 35 min for a table. But when it was time for us to be seated, the host slipped the menus onto the table and continued walking without saying a word. I nearly continued to follow her in a circle back to the front because it wasn't clear that was supposed to be our table. But we sat down and were able to order fairly promptly. I got a cup of coffee, and my husband and I asked to share a Florentine Benedict and a cup of oatmeal. Very small order. 40 minutes ticked by and not a single person checked on us. My coffee emptied and no one offered to refill it. We decided to flag down our waitress to suggest perhaps we had been forgotten because we had watched multiple tables that were seated after us be served, eat, and leave while we waited. The waitress seemed completely unsuprised, offered no apology and no coffee refill, but agreed to go check on our food. She came back and informed us that our ticket was "fourth in line". We asked her how long that would take and she said she didn't know but that the kitchen was very busy. We then had to ask to get the order to go because we only had a small window of time to be out. (We are caregivers for my mom in her advanced stages of dementia and our kind neighbor had offered to sit with her this morning to give us a chance to get out together. But it was approaching the lunch hour, and we needed to get back home and attend my mom.) Just wish we hadn't chosen this restaurant for that time away, which is really rare for us these days. Within 6 minutes, our single entree order was finally ready to go. Our waitress offered only excuses for the busy kitchen and handed us the check. My husband asked to speak to the manager who continued to give excuses for the busy kitchen and told him we shouldn't have come on a Saturday because that's their busiest day (as if we get a choice in when we get to leave the house). We can understand a busy kitchen, but the fact that tables were continuing to be served that were seated well after us, and we only ordered a single entree, we knew it was a mistake. But they wouldn't admit to that. The manager gave us $5 off the order, which came to $20 after tip. She also gave us two more $5 vouchers to use any time... better not be on a Saturday, though! I'm just grateful we didn't try to bring my mom with us, the chaos would not have been worth it. We were super hangry when we left with our to-go order. Got home to eat it, and the poached eggs are stiff and overcooked. Pancakes cold. Just not worth the $20 we spent for the hour and a half plus we wasted for this miserable experience. Abig part of me wonders if they wanted us to get frustrated and just leave since we had such a small order not worth their time and energy for such a small tip. Anyway, that really sucked. I hope our day gets better.

Always a treat to come to Penny Ann’s cafe. The staff is upbeat, and the pancakes are the best I’ve ever had (besides a diner in Indiana, and somewhere in Costa Rica). Not sure the secret, but they are perfect and not your run of the mill pancake. Arriving at 10am was the perfect time to beat crowds. I suggest asking for Carla. She’s offered a warm and smiling welcome, was knowledgeable about the menu, got our food out quickly, and remembered the extra butter. Always good service here, but she’s the best I’ve encountered here.

Amazing food. I got the stuffed French toast (pictured) and my husband got the Benedict omelette. They also had excellent customer service. The waitress who waited on us was very friendly and attentive and the food came out in a timely manner. We brought our newborn and they made sure that he got a car seat sling and was comfortable as well. We will definitely be back!