Peet's Coffee - Coffee shop in Capitola - 819 Bay Ave Suite A, USA

Was excited to find this location unfortunately it was a total disaster! As has become normal with all Peet's locations lately they were "out" of dark roast. I don't get it, brew more, sell more! So many employees standing around doing nothing and the bathroom, disgusting, see my pictures. Come on Peet's, do better.

I love the caramel frappé with almond milk. It's perfectly creamy, always the same consistency no matter what location you go to. And the puppy Fraps which is just whipped cream my puppy loved lol

I have been at Peet's Coffee on Bay Avenue now three times. I have also ordered from this location via door dash more than 5 times. The beverages and food are great 😃👍 - well made and tasty. The coffee ☕ is always warm. My favorite is the matcha 🍵 coffee.

Nice clean coffee shop and a small strip mall next t a Nob Hill food market. There's plenty of parking. The place was uncrowded, clean, and the service was fast and friendly. The weather was nice so I sat outside with a friend at one of several outside tables where we enjoyed our coffees. There's a trail at the other side of the parking lot and we went for a walk afterwards which is very convenient!

Service is excellent. Food great. Atmosphere not the best.

Gave this store 2 attempts; two days in a row. The first day I stood in line (what I thought was a line since it had a cash register) and after 5 minutes wasn’t acknowledged just occasionally looked at. Then a lady to my right who had just walked in was asked if she was ready to order. I walked out no coffee just irritated. Day 2. I decided it was close and I knew it was right next to the hotel. Walked in to the correct register this time. Asked if they still had their raspberry mocha; with annoyance she said no they never had it. Informed her they used too. I said okay do you have the orange mocha she said no they haven’t had that either with annoyance, again. I said never mind. I’ll just go to Starbucks. She laughed and said well the drinks are all Starbucks drinks anyways. I responded ya but the customer service is better.

Ordered on door dash. Got a 10$ drink almost a third unfilled. I call the store to politely complain. Whoever answered the phone referred me back to doordash saying that they would refund me. People who’ve used doordash know that they mess up almost every order and at some point they stop refunding you for their mistakes. I told her this and she says “cool… we’ll thanks for letting me know….” You know how expensive these drinks are. I bet they’re not nearly empty when you make your own drink at the store. I ordered two extra shots of caffeine and somehow it was still near empty. I’m not surprised at the poorly made drink but I am surprised at the service and the rude response from whoever I spoke to on the phone. First and last time ordering here

I finally got to try Peet's coffee for the first time. It was everything that everyone says it is. I tried the oat milk cold brew and the only thing I can say that might be a slight negative was the price. It's not cheap but it's definitely better than other major coffee chains. I'll be back.