PCR Business Systems - Computer support and services in Akron - 61 N Cleveland Massillon Rd C, USA

PCR has the best customer service of any company I have ever worked with. They are responsive, professional and they solve problems. And that goes for every PCR employee I have worked with. Having this level of support has been critical in maintaining and expanding our office and I am so thankful PCR is part of our team. I recommend them without reservation.

Kent Psychological Associates has worked with PCR as our IT professionals since 2015. It feels like we have our own in-house IT department. They have been with us every step of the way, from opening a second location that seamlessly connects to our main office, to navigating a shift to fully remote work during the pandemic. Their expertise and professionalism has made a positive difference in our ability to serve our patients and grow our business. As a bonus, we just love their whole team. Such a joy to work with!

PCR is an essential part of our business. Their service is outstanding - they are responsive, patient, and personal. The team at PCR understands our unique needs and takes the time to evaluate every challenge...and then returns to us with solutions that are always focused on the long-term. We are incredibly satisfied with the relationship and encourage any business with tech needs (meaning EVERY business!) to contact the team at PCR today!

We have been working with PCR as our IT MSP for the better part of a year. Our company has 14 employees, and PCR has been incredibly helpful. The onboarding process was smooth and organized. Communication is clear and efficient. They always respect my time and are very focused on the needs of our company. My stress levels are way down with them on board. I highly recommend them to anyone who is looking for someone to manage your IT infrastructure.

We began working with PCR earlier this year after a rough patch with another IT company. They stepped in and not only fixed the vast majority of problems we had, but they also implemented measures to ensure vital business functions are restored quickly in the event of a malfunction. Their techs are among the friendliest we have worked with and I have received nothing but glowing reviews from our employees who have reached out to them via phone or email. Response times are incredibly fast and the improvements they have made have reduced the number of phone calls I receive with IT-related problems from once or twice a day to once every month or two. Employees and contractors have been much happier with the reliability of the technology and, most importantly, PCR has freed up a lot of my time to focus on growing the business rather than dealing with IT problems. In short, everything just works and I could not be happier!

PCR Business Systems has been a huge help to our nonprofit in Akron, OH. They work hard, always answer our calls, fix problems quickly and are easy, friendly and wonderful to work with. I have referred many others to PCR Business Systems in the Akron area, and will continue to do so. As an added bonus- they are very philanthropic - and they truly CARE about the community where they work! I cannot say enough about the wonderful people at PCR. You will not be disappointed!

PCR Business systems is a top notch IT business. We have been extremely satisfied with their services and they are very prompt with any questions we may have. I highly recommend them and I promise you will be very pleased with your decision to do so!

VantageOne Software has worked with PCR at several client locations. The obvious industry knowledge and ease of coordination with the PCR team makes them our go-to IT Services partner. And, because we have a high level of trust and confidence in their capabilities, we recommend PCR to our clients.