Pasadena Hotel & Pool - Hotel in Pasadena - 928 E Colorado Blvd, USA

The Pasadena Hotel is a GEM. We loved our stay. The room was delightful with great style. The lobby and lounge area is a big plus. The patio is lush and inviting. Staff were all very helpful and courteous. Great bartender (thanx Adolfo).

Had a positively lovely stay here! Rooms are modern and quite comfortable. SUPER comfy pillows! It was quiet, so we got a good night's sleep. Staff are great - SUPER friendly and helpful. Would definitely stay here again!

We chose this hotel because of the reviews. We were attending the Rose Bowl game and wanted a nice place to come to and eat and sleep after the game. A restaurant was advertised, so this place seemed perfect. We were one of the first people back from the game, and were told the restaurant was staying open late because of people coming back from the game. When we tried to find the restaurant, we were told there was no actual restaurant, but we could order food at the bar. Hardly anyone was there and only a few people sitting at the bar and a few watching the next playoff game in the lobby. We put in a food order, two hamburgers from a limited menu, and were told by the bartender it would be about 30 minutes. We checked with him after 30 minutes and were told the kitchen was overwhelmed. Meanwhile, more and more people were arriving form the Rose Bowl, and we were still waiting for our order. After over an hour, we watched the bartender getting food from somewhere, presumably the kitchen, and give it to other people. I told him we ordered long before any of those people arrived. He ran back to the kitchen and gave us one burger and said the other would be there shortly. Another half hour passed and the other burger arrived. It was almost 8:30 PM and there were people finished eating burgers at the bar that was emptied when we ordered. Other people were waiting as well and were told it was over an hour wait for food and everyone couldn't believe we had waited over an hour and a half for two burgers. In addition to all of this, the lobby was freezing! We all wore the coats and jackets we had on for the Rose Bowl game. A warm welcome, a drink and some food were all we wanted from this hotel. The parking situation was so complicated that leaving and trying to find a restaurant on New Year's Eve was not an option. The rooms were clean (no coffee included), but all we can remember is that awful night waiting and waiting in a cold lobby for something to eat after a very long day. I don't think a hotel should advertise a restaurant when there isn't actually a restaurant, but a kitchen and an overworked bartender. I have to admit that the guy that checked us in was the best thing at the hotel. He was kind and helpful. It was all downhill after that.

I stayed here for 8 nights recently and had a very positive experience. Everyone from the front desk to the baristas were polite, friendly, and helpful. I got coffee and a muffin each morning, and they were served up with a smile and pleasant small talk. The pool was clean and the perfect temperature, with a beautiful view of the mountains. There are some shops and restaurants within walking distance. I walked to the nearby bookstore, coffee shop, pet supply store, Target, and pharmacy. My room was clean and everything was in working order. I will definitely be staying again on future trips to Pasadena.

I bought a package deal with Hotel accommodation and car rental through United Airlines. I used the self parking structure and made my way into the Hotel, it was bit hard to find my way at first. I checked in and chose the parking fee of &29.00 a day. The hotel has an impressive history and the art assembly is beautifully arranged. My stay started on a bad note, there was a loud noise and an awful smell that made their way into the room I was occupying. I exited the Hotel and on my way out I discovered that the noise and smell was due to a big truck pumping out the Hotel sewage. I came back later in the evening and walk straight into the shower to clean up, I should’ve waited until the water warmed up but it once inside I was forced to take a cold shower. The next day after reporting the malfunction to the front desk I went out to visit my relatives. I tested the water temperature this time and the issue was resolved and happily took a warm shower. Later on at night a group of guests were coming back from a night out around midnight and disrupted my sleep, it was hard to get back to sleep afterwards. The next day during check out I returned the key cards thanked the two clerks and I was hardly acknowledge. It would’ve been nice to get a fond farewell.

Hotel staff is very kind. Everyone seems to be in a great mood and says hello. We stayed in the One bedroom King suite for four nights. The room is clean, spacious, and great for entertaining. Two minor inconveniences: 1) The closet is very small, and 2) there is no microwave. These are not going to stop us from visiting again, but good to know you can't warm leftovers. The interior of the main lobby is beautiful. The room itself is comfortable with plenty of seating.

I came to California this Fall to have a hip replacement. My son wanted to find me the best place to stay where I could recover after surgery for several weeks. He found this hotel where I could book a long term stay. Karmen, the Sales Manager, went above and beyond the call of duty and made sure that my stay was perfect and that I had the perfect room to recover in. It was an ADA room near the pool so that when I went on small walks required by the doctor for recovery, I could just go out my door and go to the pool area and walk around. When I was feeling better I could also go to the Lobby and the Garden Area. The front desk and bartender always greeted me and asked how I was doing. Everyone was so helpful and I had a wonderful stay. I highly recommend if you have an event or need a place to recover like I did, this is the place. Kudos to Karmen for being such a great help and a friend as well!!!

Positive: Location, staff, room size, room rate. The front desk staff was excellent. Our room wasn't the room we expected, so we asked for a room change with no issues. The renovations to the hotel are outstanding. Negative: N/A