Papa Murphy's | Take 'N' Bake Pizza - Pizza restaurant in Orangevale - 8821 Greenback Ln, USA

They did a great job again tonight, the pizza was first class. Brandon was making and phones tonight, really working hard. I didn’t get the other lady’s name but she was doing a great job on keeping the space clean. I really like this location because we haven’t had a problem. Good food, great job!

Okay all 5 stars because the staff was incredibly patient as my toddlers ran around while they worked but, mostly 5 stars because they were willing to accommodate what my autistic son needed for his pizza. He hates cheese and they were nice enough to leave a few slices cheeseless for him. Thank you guys so so much! It makes a world of difference when you have a child who refuses to eat most days and the days that he does eat, he requires very specific food!!

The last few times I've been to Papa Murphy's there was very very very little cheese/toppings on and in the stuffed pizza. As you can see there is very little cheese and toppings. They also forgot my mushrooms. The ONLY reason why I'm giving 2 stars instead of 1 is because the staff is pretty friendly for the most part.

Great little Papa Murphys place. Always swift with our pick up orders and the employees are always super friendly. Love our little neighborhood pizza pick up for quick orders for our girl's sleepovers and last minute parties. Only issue I have ever had is our last pizza order seemed a little light on the olive and pineapple toppings.

I just went to Papa Murphy s tonight. I got there 15 minutes from close and was almost turned away by the rude, what appeared to be manager. There was another kind employee working there who wound up being the one who made my pizzas. I understand it was late but my pizzas were very easy one with one topping and the other two toppings. It took no more than 10 minutes to finish and I tipped them considerably well ($10) all things considered. As I waited the rude girl started slamming down cleaning items, towels and such without a thought of customer service. I’ve worked in customer service from the bottom to the management top and understand all avenues of it. If I walked in and saw how over the top the employee acted I would have let her go immediately. Customer service is not an easy job and things happen daily to throw you off your game (I have 30+ years of experience . 2 as a newer employee and 20+ as management). Trust I’ve dealt with people throwing things at you and following you to your car. It pays to remember your job deals with the customer and remember to talk to others the way you want to be talked to. Wish I would have gotten names because I would have reached out and offered one a job. Apparently the moral to the story is don’t come in 15-20 minutes before the close time because you’ll be treated like scum. The only reason they get 3 stars is because of the sweet employee who made my pizzas with a smile and no attitude.

The pizza is not great at this location. Inadequate portions

Nice customer service and fast when making pizzas. However they charged me incorrectly. I had a $7.99 coupon, they gave me a $3.00 discount on a $12.49 large, single topping. I unfortunately didn't notice the discrepancy until I got home and looked closely at the receipt.

I paid $30 for a pizza that I had to cook myself and that they messed up, not once, but twice. I ordered a half and half pizza making it very clear on the phone that half was to have NO meat and NO a cheese due to half the consumers being vegan. I made sure to be clear because I’ve had this mistake happen many times before at many restaurants. I picked up the first pizza and clarified that it was what I had wanted, the girls reassuring me that it was accurate. I got home only to realize that the whole pizza had pepperoni underneath all the vegetables. I called back explaining the mistake and the dietary restrictions involved. They said they could give me a 30% discount for a second pizza (on pizza THEY messed up on!!). I pressed the concern that this was a mistake and I needed a new order that was accurate. Finally a manager got on the phone and assured me it would taken care of and took my new order. I arrived and took my new pizza which was half covered on cheese!! I kindly explained what vegan meant and they said they would not substitute out again. I left and had to throw half the pizza away since obviously my multiple conversations didn’t resonate what the word vegan meant to them and I’m normally very understanding of mistakes but this was beyond inconsiderate. Will not be returning!!