Palacana - Ice cream shop in Kansas City - 830 Southwest Blvd, USA

The only time I went to Palacana was back in March 2022, and the place went by the name of “Paleterias Tropicana”. Palacana is known for serving homemade, authentic Mexican ice cream, paletas, fruit cocktails, smoothies, churros, and traditional Mexican lunch & dinner dishes. When I went to Palacana (formerly called Paleterias Tropicana), I was impressed with seeing how many flavors of ice cream and sorbet sold there. Palacana is truly a chain of Mexican paleterias with 5 locations in the Kansas City metropolitan area, and one location in Wichita, KS. Palacana as “Paleterias Tropicana” was founded in 2004 and the Southwest Boulevard location is Palacana’s original flagship store. The menu at Palacana has a little bit of breakfast, lunch, dinner, and a wide variety of every kind of Mexican dessert that a typical paleteria may serve. When I went to Palacana that was known as “Paleterias Tropicana” in March 2022, I ordered the Strawberry and Cheese ice cream flavor and it tasted what it sounded like which was strawberries mixed with cheese, but it was almost similar to a Strawberry Cheesecake. The place had good service, and the ice cream I ordered taste great. If customers are looking for a Mexican ice cream parlor with a wide variety of desserts along with frozen dessert flavors that also has a snack bar inside, Palacana would be the place for people to visit.

I'm going back soon. Got about five flavors and will bring my niece and nephew back. Great choices and it tastes so good.

Went here on a hot day and it was so refreshing! The ice cream was nice and soft. My husband and I got their horchata and coconut. Both were great portions, about 2 scoops each and well priced for the amount and quality. They have a huge selection of different goodies from churros to nachos to shaved ice and smoothies. I definitely recommend trying them out! They’re now our favorite ice cream shop in KC.

Best place to get a unique dessert in downtown kc. Their homemade paletas /popsicles are the best in the region.

VERY LARGE SERVINGS. I got the Tres Marias and needed my friend’s help to finish it. Ice cream was delicious. Employee was very sweet and helpful. Clean establishment. Speaks both Spanish and English. You will definitely get your money’s worth!

Best ice cream. So smooth and creamy and full of flavor. Oh wow the strawberry cheese was divine, the coconut flavor was deep, the horchata tasted exactly like the drink, and the gansito tasted like pound cake! The service was very friendly and we received HUGE scoops, which were quickly devoured by two adults and one toddler.

YUM! Their banana splits are my current favorite, they’re popsicles are fresh and wrapped up if you want to take them home and the ice cream is great too. It’s not unusual for the line to be out the door because it’s a tiny space but don’t let that stop you, the line moves quick and it’s worth it.

This place is so small. I ordered the dorilocos , a manzana loca and a gansito icecream. Everything was good but not worth the hype the website gives out. The reason why I give it 3 stars is because I did not like that employee was spraying cleaning liquid to the glass doors were most likely it will eventually sip into the icecream. This is not sanitary. Please spray the cloth and then swipe. Other than that, the patio had alot of bees and homeless people walking in and out of the store. I did not feel safe eating outside so I ate my stuff in the car. Flavor wise its really good, but eh.