The Inn’s proximity to downtown and the Farmers’ Market is wonderful, as is the free hotel parking behind the Inn. We walked everywhere around Hilo.|Previous reviewers’ descriptions of amenities are accurate; refrigerator and microwave a huge bonus. |Drawbacks: road noise. Bring earplugs. Owner is never on site, which was an issue when we wanted to split the bill.
Pakalana Inn is a lovely place to stay in downtown Hilo with charming decor and furnishings. My room had a nice kitchenette, a full size claw-foot tub, and full views of Hilo bay. Comfy bed and nice breezes.
Neil was a fantastic host - he brought a breakfast basket of fruits on my first day and checked in on me periodically for anything I might need during my stay. Thank you - highly recommended!
I had a perfect stay at Pakalana Inn in late October, 2019. I was in a charming room with all the basics you need for a short stay. Walking distance into town and very close by the farmers' market. I was particularly impressed with (and grateful for!) the Inn's owner, Neil, who helped me find accommodation in Hilo when I had to stay another night and his was fully booked. I promised Neil I'd write a review here for him, and it's taken a pandemic to help me find the time to do so! Thanks again, Neil! Lauren
We stayed here for 3 nights in Dec and it was awesome! I can honestly say that the place is nicer than what's shown in the pictures and we were very pleasantly surprised. The building exterior looks a little worn and sketchy, but the inside is newly renovated and the room looked like a cozy wonderful cabin. We were in room 2 (elua) and it was spacious for 2 with a comfortable bed, kitchenette and cozy chair for lounging. Only downside is that there are ants in the morning (careful with food you leave out) and spotty wifi (neil the owner indicated the modem would be changed soon, so that should fix it).||I would not hesitate to recommend this place to anyone. Excellent value, super comfortable stay, helpful owner and central location (in downtown, close to farmers market, shops, restaurants etc). And did i mention that Paul's place just below is a must go for breakfast? So good! Make a reservation
Neil is very accommodating checking us in early. Easy access to the room and front entrance. Rooms are extremely clean and comfortable. A little uncomfortable parking the car by myself but still happy once I get into the building. This is someplace that I will continue coming back to stay because it’s clean new and centrally located. Mahalo Neil , Paul and housekeeping for making my stay perfect.
After an airbnb in Hilo, HI proved a disaster (and I got airbnb to reimburse totally), I stayed two nights here a week apart in two different rooms. My recommendation is all possible stars = excellent. The owner was swift to respond to phone calls/or emails, and I was delighted with the accommodation. Right in the middle of things (insofar as Hilo is a happening place . . .), comfortable and clean with enough amenities for me. The owner was very accommodating in check-in/check-out times within the parameters of his other guests (of course) and so very kind in personal interaction when I met him. The downstairs cafe was nice (shout-out to Paul for being pleasant and remembering me from one week to the next although I only purchased one cup of coffee since I had no reservation for more). Highly recommended, would stay here again for sure!
After a horrible stay at a place on Craigslist (bad idea I know).. I was able to stay at this lovely inn for 3 nights. The rooms were clean and you felt at home. Neil made me and my husband feel very comfortable during our stay. I would definitely recommend staying here. It's close to the farmers market and you can eat breakfast right downstairs!
Upon arrival our children were skeptical of Pakalanna because the exterior of the building is consistent with Hilo's old understated buildings. But upon entering we were so thrilled with this very sweet local family run business with 6 perfect guest rooms on the second floor and a great small coffee shop downstairs. Pukalana Inn is a little gem in Hilo perfectly situated, friendly with well appointed rooms and a wonderful owner.
Amazing service, and everything was spotless! Lau is an exceptional host, making everyone feel right at home, and it showed in the comfort and ease of connection between the guests. Great location. Walking distance to all the happenings downtown, but
We loved our stay here. The room was very clean and comfortable. The property is off the beaten path. I was a little concerned about the no A/C because I run hot, but I was completely fine with the fans. Loved the sound of the frogs at night. The ban
