Reliable, affordable IT services for business owners and executives looking to increase their security, productivity and success through smart technology solutions. Based in Santa Cruz, CA we serve customers from Silicon Valley to across the globe.
Address
101 Cooper St, Santa Cruz, CA 95060, United States
101 Cooper St, Santa Cruz, CA 95060, United States
Geo Location
Lat long (36.9752341,-122.0261859)
Pagoda Technologies - Featured Reviews (6)
Pagoda Technologies has been the IT support provider for Visit Santa Cruz County for more than two years. We have found them to be very responsive to our needs when there is an issue, as well as proactive in ensuring that our technology is up-to-date and meeting our needs. Additionally, the staff at Pagoda Technology is fantastic at explaining technology to non-technology staff, resulting in a greater understanding of our business needs. Visit Santa Cruz County considers Pagoda Technology a critical component in our success in serving not only the visitors to Santa Cruz County, but our many partners as well.
Pagoda Technologies has done an amazing job of upgrading our level of IT support since recently taking over. They have been extremely responsive with every issue and request, and truly concerned with making sure every need we have is addressed.
Pagoda Technologies has been a joy to work the past 3+ years. Excellent customer service and incredibly knowledgeable. They anticipate and resolve issues, often before we have even known anything might be wrong.They respond (and resolve) issues almost immediately, yet are flexible and willing to wait until after work hours (according to our schedule preference rather than theirs). For the not-so-techy person, they make it understandable. They have helped our staff with safety training offerings (invaluable in a world of cyber crime) and have made excellent recommendations to help us prioritize our IT needs relative to our budget. I cannot say enough about how happy we are to be working with them!
I cannot say enough about how wonderful Pagoda Technogies is. They are extremely responsive and keep our IT services running smoothly. They anticipate issues, and most often they have identified a problem and have a replacement part and technician on the way before I even get to the office and see the email. They work around our schedules, which can be difficult with employees working in multiple time zones in different countries. We also have both Mac and PC users, and they have experts on both. We have been with Pagoda for several years now, and plan to be for many more!
If you want to focus on your business and leave the IT issues to professionals then you want to bring Pagoda on board. We thought our server was backing up all of our files but Pagoda came in and set everything up so that we are not only backed up on site, but off site, as well. They also have dealt with issues where our system was not communicating with our NC machines. We have been extremely pleased with the level of service and care we have received and highly recommend Pagoda Technologies.
Stable, timely service from a thoughtful team. They put their energy into foreseeing and preventing problems. I love our drama-free IT system!. ~4-year customers
Very spacious and comfortable rooms, and great service from both the desk staff and the cleaning staff. Rooms were clean, well-maintained, and stocked with a nice basket of complementary snacks. Location is excellent - 5 min walk to the beach, solid
