OYO Hotel Columbia SC West - Hotel in West Columbia - 114 McSwain Dr, USA

Went there to visit from out of town, this place is a complete disaster, I guess for 65 bucks you can't expect much. My aunt had dirty blankets on the bed disgusting shower curtain. The housekeeper refuse to do anything. They were hanging out at the housekeeper room all night loud. Her toilet was broken hours before anyone actually came to fix it. The refrigerator was so nasty the microwave even worse. they refuse to give her refund after seeing how much of a dump the place was. They don't care at all just give them they 65 bucks and they are satisfied. There is no housekeeping, and the pictures def don't look near, close, resemble the ones they posting online.

Absolutely terrible.. couldn't eat or drink anything without roaches trying to swarm us!! Just horrible all around. Outlets didn't work faucets didn't either....what a nightmare and a total waste of hard earned money!! I would not recommend this place to my worst enemy! Not sure why dhec hasn't closed this place down already! And a few months later they tried to double charge my card that was on file!! (The nerve! ) Thank God I had it locked! Nice try jerks

I stayed in this motel for a grand total of 5 minutes. I made the reservation on booking.com, then went to check in, and was told there was only one room left and it was smoking. I needed somewhere to sleep, so I said I'd try it out. The room smelled shockingly bad, though. The floor was very dirty, the bedspread was full of suspicious stains, there was a giant pile of loose tobacco on the night stand, there were zero toiletries or even tp, the bathtub was visibly dirty, and there were cockroaches scurrying around the bathroom...I've lived out of a car and a tent before - so I'm not high maintenance. But, this was just too disgusting, I couldn't go through with it. I informed the front desk I could not stay there and they said they didn't control the refund - that booking.com did. I contacted booking.com and sent them a video I took documenting the issues, and they said they needed to contact the motel for a refund to be issued. I called again awhile later after receiving nothing, and they said OYO had ignored all their calls and emails regarding the matter and that was all they could do apparently. OYO, you owe me $50 buddy. I will never forget. [PS I know you look at the pictures and think, "oh well that doesn't look bad" - I don't know what kind of filters they have on there but that is not what it looks like at all, it looks like somewhere people die daily of overdoses]

This hotel was an absolute nightmare. There was no clean towels in the room. The bathroom door had no door knob and therefore was a massive hole in the door. We had some man knock on the door at 5pm claiming to be housekeeping which was extremely odd. We didn't answer the door and a few minutes later the man came back. We didn't feel safe after this especially since there was no peep hole in the door to see who was knocking. The furniture was old and stained and disgusting. My husband and I didn't even stay through the night and ending up leaving because we didn't feel safe.

I would give zero stars if I could for the room and hotel itself. Management is a different story and was nice enough to let us stay the night and pay in the morning because we thought we booked it until Thursday morning. That was the only good perk of the hotel. The room was clean-ish when we walked in. However, when we walked in and the TV was just off the wall and barely standing up on the dresser, the wifi barely worked, and there was no microwave, the fridge barely stayed cool, the shower head was missing, a light was hanging down from the wall, and an outlet was stuck out of the wall. We also had a neighbor who would yell randomly at nothing and play music very loudly at 2-3 am. The next day is when I saw all of the issues come out. German roaches were everywhere, my daughter owns an bassinet that is an electronic and we might have to toss that because bugs have followed us from the hotel with our electronics. The last two days I saw bugs in the fridge. It reeked of a musty mold or roach smell. I could not stay in the room during the day due to the bugs. I also woke up with bites that looked like bed bug bites, however I never saw bed bugs in the room itself, so it might have just been mosquito bites. Definitely won't be staying here again. And let's not forget when I tried to take a shower at night, bugs were crawling in and out of the shower. We never got fresh towels from the cleaning lady when we asked. I also told the people at the front that we had bugs everywhere and they acted shocked and said they would send the cleaning lady up, however that never happened. We also saw hookers roaming around the hotel and a lot of guests there are drug addicts. Really disappointing hotel. I don't know how this hotel is still open.

Definitely won’t be staying again. While the room was clean and everything was nice, the owner just walked into our room around 10 pm without any notice. The lock had been removed from the door previously, and he did not try to explain himself. The next week I had reserved a room, and he would not let us check in. He said there were no rooms available when we could clearly see half of the rooms were available. He did not offer a refund either. Most definitely will not be staying there again unless it’s under new management.

As soon as I step foot in the establishment there is an overwhelming smell of weed and cigarette smoke to the point that I had allergies. When I went to check in I had to wander around for 10 minutes because no one was at the desk until I found help. They gave me a different room then I had already prebooked for online. I get to the room and there is no top lock on my door, my peephole is stuffed with toilet paper, I felt extremely unsafe as I am traveling alone as a female. The dresser had 2 out of 6 drawers left, the rest seemed to have been smashed and thrown out, my bathroom was dirty. I left with no refund within 30 minutes of checking I felt extremely uncomfortable and vulnerable.

The office staff was polite. That is THE only good thing I can say about this establishment. The room itself was horrible. It was filthy, with large dead cockroaches littering the floor. The bathroom door was broken, and could be neither opened nor closed. The shower head was at chest level, and the shower stall itself leaked all over the floor. The smoke alarms were pulled off, leaving the wiring exposed. The sheets had large, yellow and brown stains all over them; I was afraid to even sleep on them. The plaster on the ceiling was flaking off. I'm asthmatic, and requested a non-smoking room. The room not only smelled strongly of cigarette smoke, it set off my asthma. To add insult to injury, I was charged twice for a one night stay, and am now disputing the second charge with my bank. Avoid this place at all costs - you would be better off sleeping in the car!