OST - Rhode Island IT Support & Managed IT Services - Computer support and services in Newport - 513 Broadway, USA

Highly recommend Onsite Techs RI. Michael has been our Onsite Tech rep since 2014. His exceptional personalized customer service is impeccable. His response time never waivers, he is consistently quick and efficient in addressing our issues, and never makes you feel foolish for user error issues. Michael has grown with our company as we rapidly expanded, trippling our staff and our IT demands. No matter what size your company is, Onsite techs should be your first and last call when deciding to choose an IT company who will always have your best interest and IT security as their primary goal! I highly recommend this professional company. S'andra Gervasio DAI Restore.

Michael went above and beyond to provide amazing service, including being incredibly accommodating by meeting me at his office very early in the morning to drop off my computer. I was afraid that when my computer turned itself off and wouldn't turn back on that I had lost everything. I am graduate student and work full-time and losing papers mid-semester was terrifying. Michael not only resolved my computer issue within 24 hours, he was able to recover all of my data. Professional. Friendly. Service-oriented. Reasonable prices. Trustworthy. I couldn't have asked for anything more. I highly recommend Onsite Techs and would not hesitate to use their services again. Thanks Michael!

We are very pleased with the professional service of Onsite Techs. Michael handled the installation of a new server, a point-of-sale hardware upgrade, and two major software upgrades without any down time to our business. The project was completed on time, and for the price quoted. We are more than satisfied, and highly recommend them.

This is a high-quality tech service; James takes care of all the tech work my wife and I need in our home; Michael is the owner and is a technician also and if anyone needs computer/technology assistance this company will do the job honestly and correctly at a cost that is appropriate and fair and worth it! I am very satisfied with OnSite Techs after being a customer for 3 years! I recommend to all my friends this local business and if you like a personal relationship with whoever you are doing business with, I believe you are in​ the right place! Paul O'Donnell Providence

I have used Onsite Techs for both my office and home for years. Whether it is tech support or installing new equipment Mike and his team are top notch. They monitor and maintain my office IT continuously and prevent and fix problems before I even realize there is a problem. If you own a small business you need to retain Onsite Techs to keep you up and running and safe.

Was very satisfied with Michael. He was prompt, showing up a few minutes earlier than scheduled. His price was fair (actually could have charged for more time but “rounded down”). After dealing with other technical support people over the phone for 3 days in a row - and still having issues, Michael got us up and running with both our e-mail issues and internet issues. Also cleaned up other issues while he was here. Good guy! Very trustful.

Onsite Techs (Michael, the owner) rescued my laptop for a critical business timeline on the weekend, when Staples refused to even look at the problem, claiming (incorrectly) it would require a major intervention. Michael had it fixed in about 15 minutes. I would highly recommend Onsite Techs in the Rhode Island area and hope they expand across New England!

Michael got my MacBook Pro back in working order after my iPad and MacBook both had some kind of hardware failure during the holidays. Needless to say, I was anxious to get something working again. He was very patient as I struggled to provide the information needed to get to my backed up files on my Time Machine and once he had the needed materials he quickly replaced the hard drive, restored the backed up files and installed the latest iOS version. The Mac is back up and running just has it always had and I was pleasantly surprised at the repair price. I highly recommend Onsite Techs to anyone who thinks they might have to replace their computer because of hardware or software issues. In my case I was glad I contacted Michael instead of assuming the older MacBook couldn't be repaired.