Ortel Technology Solutions - Telecommunications service provider in Auburn Hills - 1091 Centre Rd #230, USA

Outstanding customer service! The hands-on account management team truly understands our business needs and resolves issues quickly. Their attention to detail and dedication make them a vital partner for our success. Highly recommended!" ⭐⭐⭐⭐⭐

Very knowledgeable. Doesn't try to upsell things you don't need. Major value add in dealing with service providers, rather than me having to call and deal with their customer service. Highly recommend

Luke Ortel saved the day for HCI. We reached out to him due to the excessive issues we were having with our current phone provider and not only was he able to get us out of our contract at no cost he set us up with a state of the art VOIP company Techmode and worked directly with them and HCI throughout the entire process. Not only are we saving a considerable amount of money but the quality of the new phone system is state of the art. Technical Support is 5 star and Luke will also jump in to assist or facilitate any questions we may have. I would not use anyone else for our phone needs than Luke. On a side note he was also able to upgrade our parent company to the same platform and save them over half off their prior plan. Thanks again Luke!!!!!!

Luke was extremely professional and prompt when responding to my firm's specific needs. He went above and beyond contacting our previous provider in an effort to make the transition as smooth as possible. He connected us with a quality cybersecurity platform at an affordable rate. Proactive, tailored solution for our small business - highly recommended.

We needed to upgrade our phone service from POTS lines to something more modern and reliable. I had gotten quotes from a few vendors and had in-depth discussions with a couple, but neither proposed exactly what we were looking for. Luke came into the picture late in the game, but he structured a solution that checked all the boxes for us at a competitive cost. We implemented at one location first to make sure all went smoothly, and Luke stayed engaged throughout the process to help ensure a smooth transition. Now, we're moving ahead with the second location. In short, he earned our confidence and our business.

We have worked with Luke for over four years. He has been fantastic. We feel he has always had our best interest in mind. His recommendations and service after the sale have been fantastic.

Luke made switching services easy and painless with quick responses and clear direction. Definitely recommend!

Luke is very efficient and prompt. Always doing his best for you!