Orangetheory Fitness - Gym in Syosset - 103 Jackson Ave, USA

I recently moved and had been using another studio for 3 years. Syosset happens to be the most convenient, so I began going here. Every coach and front desk person I have dealt with has been amazing and made the studio change smooth for me! Definitely will continue going to this location and would recommend it to anyone. Definitely a great community!

head coach ash is amazing, but the assistant manger sarah is rude and obnoxious. she has no manners wonder who hired her. she has no manners whatsoever and thinks she owns the place

The assistant manger sarah is horrible and the only reason I am not joining orange theory. She does not know how to treat people. The way she talks and behaves towards paying customers is horrible. The reason she has a job is due to paying customers whom she treats so badly. So many people complain about Sarah I wonder why you people don’t do anything about it. Talk to her about her disgusting attitude and behavior!

Ashely is great! but the other staff is too rude, doesnt know their jobs, extremly unproffesional ....i would not reccomend this syosset one. not even a one star...the front desk girls are too rude, Do not go

Great classes, ample parking (at least when I went, weekends), wide range of hours (great 6 am class on weekends), empathetic instructors allow everyone to follow their own sustainable pace yet push themselves

Great staff and coaches- I’ve only been 3 times so far but it’s done wonders for my mentality towards exercise. I hope I stay with it because I’m already feeling results

Let me start off by saying coach Ashley is great. However, the front desk assistant Sarah and assistant manager Sarah are both unaccommodating and unprofessional. With an 8hr cancellation window, I called to cancel within 7.5 hrs. Studios in the area, especially Bethpage, New Hyde Park, Carle Place, and Greenvale are all super understanding but not Syosset staff. I was told the reason they could not cancel me was bc of the coaches pay. As a 5 year orange theory member, I do not think coach pay is any of my business. As a customer, front house staff should be the face and voice of your business and this was just sub par. The front desk assistant promised a call back from the manager who never called or spoke with me. Very poor service. So much so, I refuse to attend another Syosset class.

Love Orangetheory! Great 1hr workout, never will go back to a regular gym membership. In one hour you burn a ton of calories and tone up. Great for anyone but especially for parents who can’t stay for hours at the gym. Coaches are great and helpful and front desk staff are nice. I’m always greeted.