Orangetheory Fitness - Gym in Kirkland - 217 Park Ln, USA

Loving the change of pace from at home workouts. OTF Kirkland has a great team. Looking forward to more great workouts.

⚠️ Warning: good to know if you want to start here: This is an honest review. I gave this place 5 stars before, but I have had more than 3 terrible experiences here since the arrival of the new manager and guidelines. Be aware of the new manager and the new guidelines here. I got a free session for my husband over a call, and they instructed us to be there 30 minutes in advance. We arrived 25 minutes early, literally 25 minutes early, but they didn't accept him. They said, "We can't accept you unless you pay $30." Henry and the other front desk people could not be any less helpful as they could have easily given him a tour and get everything in order by the time the class started but decided to show an extremely poor customer service instead. Why? Is using treadmills so complicated that it takes 30 minutes to explain? It was a terrible customer experience. Not only did my husband decide not to join, but I also decided to terminate my membership. This place is terrible, and they don't cooperate with new guests. Moreover, if explaining the process takes 30 minutes and is extremely important , why would they be okay with us paying $30 and joining at the last minute? Orange Theory needs to be aware of the terrible experiences we've had here.

This studio is so awesome! The staff is so friendly, knowledgeable and welcoming. Great energy and clean facilities! Also, Coach Evan is the BEST!!! If you want to start your day off right and feel good, go to his 6 AM classes, it will set the tone for your day!

High energy, encouraging trainers make this OT worth going to. I've been to other OTs where the trainers weren't so enthusiastic and it's no fun. Really happy with the quality of the trainers at the Kirkland location!

I started my OTF journey earlier this year. If you're looking for a high-energy, results-driven workout, then look no further than the Kirkland Orangetheory Fitness studio. The classes are led by knowledgeable and motivating coaches who push you to your limits and help you achieve your fitness goals. The workout itself is intense and challenging, incorporating elements of cardio and strength training to give you a full-body workout that will leave you feeling exhausted, but also exhilarated. I enjoy the fact that I don't have to plan my workout, especially since I'm still relatively new to various movements. I just show up and participate!

Over the last several years we joined practically all of the big name gyms in an attempt to get active. For one reason or another, it was never the right fit. Candidly, being overweight and out of shape made us hesitant to give OTF a shot, but a year ago we knew a new approach was needed. So, we made the call to the Kirkland studio and scheduled our intro class. The coach (shout out to Anna!) got us comfortable with each of the stations and pumped us up for the first class. For us, it was intense and challenging… but we loved it and were inspired by the success of the others in the class at various fitness levels. The professionalism of the staff who worked to know our names and the camaraderie between the members made the atmosphere welcoming and a place we wanted to return to. And we felt so accomplished after the workout! Week after week, and a year later, we continue to feel ourselves get stronger, increase our energy levels, and feel more confident in life. We find ourselves intentionally designing meals to give us the best workouts. We never have to drag ourselves to class because it is the highlight of our day. Our past selves wouldn’t recognize us, but they would be proud of our journey. The OTF staff and coaches have changed our lives and we can’t wait to see where we are next year!

"I had a terrible experience with Orange Theory in Kirkland. When I initially booked a trial class, I was asked for my credit card information and I specifically asked if I would be charged, and the representative on the phone told me that I wouldn't be charged under any circumstances. When I asked why they needed my credit card then if they were not going to charge me, she said that it was only for their records. As you can see I verified twice so there will not be any misunderstanding. However, when I had to cancel the class due to a family emergency, I later found out that the gym had charged me $30 for a no-show. This was not communicated to me at any point during the booking process, and I felt misled by the gym's representative. When I called to ask for a refund, the supervisor told me that it was their policy to charge for no-shows, but I was never informed of this policy beforehand. Not to mention, I called and gave them a notice that I couldn't make it. When I said that I wasn't informed about their policy, he said, "You were supposed to realize that you were going to be charged, that's why we ask for credit card information." So I end up paying 30$ for a "free" trial class that I never attended. This is ridiculous! And now I feel like a fool. They said they wouldn't issue a refund. This kind of shady business practice is unacceptable, and I would not recommend Orange Theory Gym to anyone. If you're looking for a gym, go somewhere that values honesty and transparency with its customers."

Orangetheory has changed my relationship with working out and being active. I always was someone who was unsuccessful at the gym and it was never consistent. I have been going to OTF for over a year now and taken over 200 classes. I was worried and intimidated for my first class as I was very out of shape and overweight. Coach Anna was extremely helpful and supportive that I could do the class. The workout was hard but I loved it! I appreciate that the classes are planned and all I have to do is show up. The flexibility to take classes when traveling in another city or even country is amazing. OTF has made me a person who loves fitness and working out now. My only regret is that I didn’t start earlier!