Our Optimum store located in Peekskill, NY provides cell phones and accessories. Enjoy live in-person support and shop with one of our Retail Specialists, and more. You can explore Optimum's products, plans, and services, and also see how Optimum can save you money on your Internet, TV, and Mobile bill. With Optimum Mobile, you can stay connected on the largest and fastest 5G network. Visit our store in Peekskill, NY today for all of your digital entertainment needs and receive our white glove customer service.
This is ONLY In reference to the women at the Peekskill, New York optimum store. Two women who sit closest to the left end of the desk when you’re walking in were the only helpful people and thank God for them because there was times where I wanted to cry or throw my phone across the room. I wish I was exaggerating, but I’m Not. I spent hours speaking to customer service on the phone and after all they gave me a hard time about canceling. I’m sticking with Verizon. I’d rather pay extra money than ever have to deal with them again. I don’t normally leave negative reviews but this one I needed to get out.
Amanda was patient and kind. We went in for a new phone and thought it was going to be easy to transfer info. After a few bumps, we got everything done. Thank you Amanda. For all your patience. (Peekskill Office)
Optimum is 20 years behind the times. No pause live tv, no caller id, limited on demand , limited dvr capacity, sales people lie to you , equipment is not great , tech support is useless, plus they are super expensive. Do not ever consider optimum.
Amanda was very patient and so kind l actually learned a lot from her.
Stopped by the Peekskill office to return equipment and upgrade my internet. Amanda and the entire staff were such a pleasure!
I was helped by Carolina and she was the best person there. She was patient and fixed my issue. An asset to the company
Called to cancel my Optimum internet service on 10/28/23. My billing cycle ends on the 7th of the month. Internet service was suspended on 11/7 as requested.
When I went to return my router/equipment I was told that the person I spoke to on the phone did not cancel my internet service (despite internet not being available after 11/7) and that I would need to pay for an additional month (11/7-12/7).
I don't know how charging for services not received can be legal. A report has been filed with the Better Business Bureau- no surprise that they have an 'F' rating with BBB.
If I could leave a 0 star review I would. Customers beware- strongly encourage using any other options for internet providers.
Mostly unpleasant experience - multiple internet drops during work day when working from home, poor technical service with long waits that don't resolve original issue, faulty equipment and poor customer service reps. They are the only game in town which sucks.
This gym is so clean, not crowded, has a lot of different equipment to choose from. Carter is so passionate, knowledgeable, and friendly. Iâm going to have surgery next month and he went through which machines and exercises would be beneficial to s
We went there in the afternoon, The temperature was a little bit high. So we did not get enough enthusiasm to explore all the area, sat under the tree and enjoyed the spectacular view from there.
