OnPar Technologies - Computer support and services in Durham - 4819 Emperor Blvd Suite 400, USA

OnPar has been a big help to our company. They have helped us understand the confusing world of Microsoft 365 licensing and found options that work the best for us at the lowest price. They did a great job helping us move from a traditional phone system to a Teams Calling system. And even on small issues they have been great to work with. We have a small IT staff and it is nice to be able to reach out to those who have been there and done that before. Highly recommended.

OnPar Technical Support is absolutely amazing! I love using the company, and I love the tech guy, Roger, that helped me out tonight--although I've dealt w/ several techs in the past. They have all been nice and cordial and ALL have managed to fix my problem within a few minutes of my explaining it to them. For individuals, for small and large businesses--I def recommend this company. I can GUARANTEE your customers/ internal and external/ will both be pleased w/ the support they receive from OnPar's tech support staff!

Excellent experience! Very courteous and knowledgeable staff. James had me fixed in what felt like less that a minute!

I have used OnPar Technologies for over 7 years. I used them when I managed multiple clients. OnPar made every single move to the hosted environment smooth and pain free. I now work for a single company and we use OnPar for all our Office 365 needs. The knowledge and response time of technical support has always been top notch! I would recommend them to any size company looking to get the best value and support for your email and other hosted environments!

OnPar customer since 2017 - We have a small business of 16 people and OnPar handles our needs perfectly. Our office relies on them for email services and its been a breeze when needing to set up new email accounts for onboarding and any other MS Office questions we've had. Requests are responded to nearly instantly and taken care of by a professional tech. Simply put, this company's caring staff makes my job easier and I couldn't ask for more than that!! 10/10 would recommend!

We were matched with OnPar by Microsoft as a potential M365 partner along with a few other companies and they immediately stood out from the competition. While others waited for us to take action, OnPar reached out proactively to see how they could help - which makes all the difference when a rollout like this is just one of the projects, migrations and transitions you're handling! Since then OnPar have been on hand with advice and support. Their staff are quick to respond and are willing to talk through an issue or offer a suggestion without an accompanying charge. They're a rapid path to reaching Microsoft's internal support, and their rates are reasonable when they need to take on a support task themselves. I can buy M365 directly from Microsoft, so if I'm going to have a partner, I'm looking for a group that knows my specific situation and needs, and is there to be an ally in providing for those needs. OnPar has been that from the start.

We have been using OnPar for about 6 months now, and they have always been great to work with. However, I recently had my first customer service call, and wow! I am so thankful that there are people on staff at OnPar like Emily! She was not only extremely professional, knowledgeable, and efficient, but she was also friendly and pleasant to work with. My software had issues, and she knew right away what needed to be done in order to correct the problem. She is a gem! You rarely find someone who knows their job, is efficient, is not condescending, and is actually a nice person!

We couldn't be more pleased with the service and support our organization receives with OnPar Technologies. Customer service is spot on, and a lot of proactive monitoring takes place in the background, which lessens the worry on the front end. The technology reviews they provide to us are very helpful in planning equipment replacement and warranty extensions as well as keeping our network safe and secure.