Onelife Fitness - Windermere Gym - Fitness center in Cumming - 3775 Windermere Pkwy, USA

Thank you Noah! Noah deserves a bonus! Noah was super fast to act and was a problem solver! After visiting the Onelife Fitness at Vickery I signed up on my mobile phone in my car as we where riding to the gym to help speed up the process so I could get a lift in! When I checked in I was informed there was a promotion. It was the $1 sign up for the holidays. I ended up paying the $40 or $20 sign up. I asked if there could fix this but informed be to email customer service after politely asking a few times. Noah at Windermere helped me right away and helped me save $40. My hat’s off to you Noah! Vickery take notes! Noah also gave me a professional contact to the GM and his professional contact as well! I am very thankful I went to this gym. It was also very open and there was plenty of open machines! Everyone was very nice! Great experience at Windermere!

I really enjoy coming here and working out. The equipment is usually very well taken care of, and the staff are all very friendly. Also, the dumbbells are always put back in the right spaces on the rack! This says a lot about how much the members care about their gym and being courteous to others.

Great gym, love the Zumba, and kids club is awesome! The ladies are all great with kids and do a great job keeping a fun and controlled environment for all the kids. Clean and they are patient with them, and love on them like their own kids (most are moms and those that aren’t are excellent with kiddos). Sarah, the new director is outstanding! We love her

I am giving 1 star because I could not see 0. I cancelled my daughters membership on August 2023. But they were taking money every month. They don't have customer care. Even if you send email, they will never get back. I went to their facility 4 times to get my money reimbursed. One of a worst experience.

I have been a member of this gym for more than 5 years and i was contacted to renew my membership for the next year but i was sick and unable to go and renew it on that particular day. when i went back to renew they asked me to pay again the enrollment fee and the increased amount in membersip.I dont have any other complaints but the front desk people should have more knowledge on what they are doing. It was not like that before where we had good managers like Hugg,they know us personally and help the member's issue.I have no other way than to try out new gym for now. I tried contacting the email id suggested. No response..

The gym itself is decent, a little small. Two things disappoint me about this gym. 1: most of the members seem to be disrespectful kids. 2: the children who work at the front desk spend most of their time on their phones and I frequently stand there waiting to purchase items and they are too busy playing around to notice me.

Nice place to get self motivated, this is always looks active with many options for beginners and professionals

Absolutely agree with Reina’s comment. It’s the most terrible experience if you choose to cancel the membership with this fitness center. They outsourced this service to a third party vendor. They never disclose these details while onboarding new clients. Please please know what you are getting into before blindly signing the contract. Their terms are Never heard of. I can’t freaking cancel my member even under medical condition. Only a buyout option-Pay extra to cancel. Ridiculous!!