One Room Escapes & Coffee - Coffee shop in Lompoc - 113 N A St, USA

Had a wonderful first experience! Brought my toddler to play in their playroom while we waited for our coffee and cinnamon roll! We enjoyed fresh food and drinks in a wonderful environment. Kids area had so many toys and activities that my 3 yr old didn't want to leave even after nearly 3 hours there!

I find myself in a dilemma as I write this review because, in short, the food and tea at this establishment are fantastic, but the service has been among the worst I've ever encountered. Despite giving this place a second chance, it has consistently failed in the service department. The first instance involved an online order for curbside pickup. Upon arrival during normal operating hours, we discovered the store was closed. After waiting for at least five minutes, the man responsible came out and apologized, stating he forgot to turn off online ordering, and promised a refund. We made a trip across town for no reason and waited three days for our money to be refunded. Undeterred, we decided to give it another shot in person, especially after seeing on social media that they acknowledged their service issues and claimed to have hired help to address them. Unfortunately, our optimism was misplaced. Despite calling ahead to place an order and confirming they were open, we arrived 25-30 minutes later only to be informed that our order was not ready and the man, appearing flustered and unprepared to run the business, had to run to the store to get a cucumber for our order. During this time, his daughter was left in charge, and it took an hour for us to receive two tea boxes, despite only seeing one other customer in the store. Upon the man's return, there was no apparent handwashing or cucumber washing, which was concerning. However, once we finally delved into the food, the experience improved. The cinnamon rolls, hyped for a reason, were delicious, and the tea sandwiches and birthday cake tea were also excellent. Unfortunately, the atmosphere wasn't to our liking, with loud children and decor reminiscent of the 90s. I am still confused by previous reviews stating it appeared clean. The disorganized shelves of disarranged boardgames proved otherwise. Despite the great food, the two terrible service experiences have deterred us from returning. It's a shame because, with improved service, we would absolutely frequent this place for its awesome food.

Lovely tea house/Coffee shop! Wish they had more pastries ready but it was still a lovely brekkie!

We went there for their afternoon tea. It was just awesome! Every tea sandwich was yummier than the one before. Their desserts were light and lovely. We highly recommend coming here. We will definitely be back. Looking forward to trying the escape room in the future!

This place was awesome! It smelled so good when we walked in. I went with my husband and 2 small children. They absolutely loved the nice clean children's play area. Wish i got the woman's name who gave us the tour as we walked in. Customer service was wonderful. The tea latte I had was perfect. Served at optimal drinking temperature and in the cutest cup. The scone I had was delicious, and my son loved his cookie. We will definitely be coming back. So excited that I found this place. 10/10 for service, atmosphere, and taste!

Amazing tea service, we got the brunch tea and they were so kind to make the meal vegetarian. Everything no was perfect, highly recommend.

The quiches and scones are amazing! The coffees are delicious as well with homemade syrups. They also have a small play area for those with little ones. Its nice to relax for a moment and let my son play a little. He also loves the kids steamed vanilla milk!

My daughters and I had such a nice time at the One Room Escape, the service was amazing and the atmosphere was so cozy. The owner and employees are so kind and thoughtful. I feel so lucky to have found a place to relax like this!