One-3-One Apartments - Apartment complex in Garfield Heights - 4639 E 131st St, USA

Bridget was awesome! My friend and I went to look at a unit everything was clean and up to date, appliances too. We are extremely satisfied with how well this visit went for him. She explained the application process in detail, she had great energy and very knowledgeable. If I decide to move sometime soon I'd love to have her as an agent.

Will was great in helping us tour a home without him having to be there, His responses was quick and direct and assisted in any questions we had! The house was a great see, everything I was looking for. Praying to be able to call it home for my family!!

I just moved in. And I am satisfied. Newly renovated hardwood floors, ceiling light with bluetooth speaker, graphite kitchen with new stove and fridge. Hard to find features like this at this rent. Elliot is the guy you want to show you around. Cannot ask anything more from him. Professional, responsible, friendly, and honest. He will answer all of your questions and if he does not have an answer, he will get the answer. He did his best to make my move in experience the best there is. If there is something that needs taken care of that is not his responsibility, Elliot would still reach out to whoever in charge to get things taken care of for you. Next time I’m looking to find a new place, I’d be grateful if my agent is half as good as Elliot.

Elliot was very attentive and helpful when giving me a tour at one 3 one! He answered all of my questions and responded in a timely manner. The units that he showed me were very nice and up to date!

Horrible experience. I moved in summer 2022 and it has been the worse apartment I’ve ever lived in. First I started seeing roaches, then it was mice in my unit. As the winter started I woke up some mornings with NO HEAT!!!! This is unacceptable. When I complained about the roaches, maintenance wanted me to take matters in “my own hands” until the scheduled exterminator service would come to the property, just sad! It’s been 7 months later and I still see roaches! I asked to be moved to another unit or property and Smartland kept ignoring my request. The leasing office never answers the phone and they don’t return your call. I would advised you not to move into 1-3-1 apartments, you will regret it!!!

Will did great! They got me in super fast to tour the apartments & I liked the experience so much that I applied. They were clean & modern.

Went and saw these apartments today it used to be the old Garfield garden apts and man have they done some updates, the flooring is beautiful and the ceiling light that plays music too oh my gosh I fell in love. I was presently surprised when I was greeted at my car by Will who showed me the apt, he answered all my questions and even noticed I was getting a little warm and turned on the air and then walked us back to our car. Great representation of Smartland, thanks Will!

Will was great! He was very friendly and was there to answer any questions I had. 5/5 stars!