Old Chicago Pizza + Taproom - Pizza restaurant in Independence - 4661 S Cochise Ct, USA

I used to order my Togo lunch at work before this incident, and don't get me wrong, I enjoy their food. Long story short, I ordered a lazana and a side of meat balls about a week ago, but half of the lazana was burned. I didn't call right away, so I called today only to report even though I wasn't hungry. I was expecting an apology from the manager. I am a professional, therefore I make enough money to eat at any restaurant I want during my lunch break. I'm not seeking for a free meal; I can simply provide one for myself. They did not apologize when I called to inform them that my last meal had been burned. They claimed it was too late and that they couldn't do anything about it. They mocked me as if I wasn't telling the truth. The worst thing is they hung up on me. Blue, and the other staff person who spoke with me, you should be ashamed of yourselves. You were both quite unprofessional and disrespectful. Not everyone is looking for a free lunch. That is why I post a picture of it, so that everyone can see it.

Easy to find right off of 291 and I70 in Independence Missouri. The pizza is excellent and served hot and fast. Lots of vegetarian options for my vegetarian lunch buddy. Plenty of parking. Fun atmosphere and bright and clean dining room. Our waitress Michaela, was really helpful without hovering. Thank you for a pleasant experience.

The food here was pretty good. But I would have liked to see a few more options on the menu. And the pepperoni rolls were unexpectedly spicy! I personally couldn't eat more than one. Our waitress was polite, but it took a while for us to get our food, however, this may have been a reflection on the kitchen and not the service. I would recommend to try at least once.

Professionalism doesn't even start here. Hair in drinks and nothings done about it like it didn't happen. Thanks managers for not pulling your own weight. Unfortunately, I have to leave a star to leave a review.

Hard to bill yourself as a "taproom" when the bar staff seems minimally knowledgeable about or interested in beer and the listed selections are frequently unavailable. The food I've had here is quite tasty, especially the nachos. The atmosphere is also nice. I've been disappointed on several occasions when beers that are on their menu aren't there though. A taproom should strive to keep their tap list current each day.

I just left your place not to long ago I had it was not up to my expectations and what I mean by that is it was dirty my table was sticky it had some random things on seat and I found a brown hair under the salt shaker then the food came out and it looked like it would be delicious but it turned out to be nasty my pizza had so much cheese that one got stuck in my throat and it wouldn’t go down so I had to pull it out myself all of my toppings on my pizza fell off the only thing that stayed on my pizza was the little bit of Pizza sauce on it my little brother didn’t even want to eat the pizza he took one little bite and never touched it again, I had really high expectations for you guys but what I had and saw today was not it. And my wings tasted funny and my ranch was soupy. Look at these pictures this is unacceptable!!!

Wednesday is BOGO Calzone day. For 3 with water, the bill was $30.08. Fun atmosphere and great for our group of 8.

Ok wasn't expecting this app to be presented so fashionably. The food was five stars, the drink selection was aces and the cocktail I had (a Christmas mule) was made superbly. Only issue was the bartender wasn't super quick to see to people, but it's not like anybody was ignored. Just a very minor critique that I wasn't checked on much. Would definitely recommend this place and I'm already wanting to go back to try other food items.