From the very beginning, our main goal has been, and will continue to be, creating innovative technology solutions for the success of our customers. We’ve carried this goal with us through the years by proactively keeping ahead of the technology curve and using that to implement innovative solutions that digitally transform office operations.
We seek to partner with businesses in order to understand their specific needs and implement expert solutions to simplify business workflow, enhance office efficiency and implement strong team collaboration tools. Every action we take and business decision we make is driven by this goal - To be one company with unique, modern, and expert solutions that enhance your company.
Address
5805 Sepulveda Blvd Ste 720, Van Nuys, CA 91411, United States
5805 Sepulveda Blvd Ste 720, Van Nuys, CA 91411, United States
Geo Location
Lat long (34.1763179,-118.4667892)
Office1 - Featured Reviews (16)
If I could give this company a minus - 5 review I would. In my experience with them, they have exhibited an almost impossibly low level of customer service, communication, helpfulness and honesty after making the sale to me. We got a copier from them in 2018 on a 36 month term. At the end of the term, they offered to extend on a month-to-month basis, which I recently discovered was an untrue representation. For the last month I have been trying to get them to retrieve the copier, as we are relocating and no longer need it for our new remote-work business model, and have been met with resistance, excuses, dishonesty and only a single phone call telling me I had to pay 3 additional months, return the machine myself, blaming Wells Fargo for the added expense, and denying any responsibility for anything related to the copier's return. Luckily I had the original contract, which stipulated they were responsible for both picking up the copier as well as destroying the hard drive, both of which I paid extra for upfront. I sent the original contract to them, after which no one will take or return my calls, emails and texts. As I am vacating my office in a week, it is becoming more and more imperative for them to take responsibility and action to retrieve the machine. Alas, no one is responding, taking responsibility or even reaching out to me discuss how to best resolve this matter. These people are in for the quick sale, with no follow-up, no customer service and a general disdain for solving customers' problems once the sale is made. BEWARE this group, as I'd guess their culture of ineptness and disdain-after-the-sale extends across all their services, not just their copy machine business. Go ANYWHERE else but Office1 for any of the important business services they offer for your business, unless you prefer calculated ineptness, dishonesty, headaches, wasting hours and hours trying to resolve any issues, plus their utter lack of follow-through after the sale. All of which borders on malfeasance, at least in my very humble opinion.
We leased copiers with Office 1 for several years now. Their service is an email away. It's fast and professional. We are very happy with the service.
our company leased two copiers for several years, and Office 1 service is very professional and on-time. We are happy with their service.
We are very happy with Office 1 for the service they do on our printers. They are always very quick to get back with us and solve any problems that have come up.
We have used Office 1 for all our equipment needs. its such a personal and professional experience the tech's are engaging and so helpful, we never had any issues with them servicing our account. One of the things they stand out above the rest is Their Customer Service!! if I had 10 stars to select I'd do that.. They are Knowledgeable, Professional, on time, clean, caring, and on top of it.. we so appreciate
you all..
Neuwirth, Manhattan Beach
We've appreciated the wonderful service that we've had with Office1 who we work with for our printer. Isaac is awesome! He always responds quickly & clearly and occasionally checks in with us to see if everything is OK (and not too frequently). He seems genuinely eager to help us with any need. Thank you!!
Our company does a lot of marketing, with marketing comes a whole lot of printing. Office1 takes great care of us every single time we need them. Fast and efficient service calls. Never had an issue getting problems fixed. They are a big part of what keeps our company going.
We are very happy with Office One for the service they do on our printers. They are always very quick to get back with us and solve any problems that have come up. Art has been great. He's good about explaining what happened with the printer, and giving tips for keeping it running in top shape. He is the "Gandalf-Wizard" of printers! Recently Elmer came out and he too is always great and very professional. He really knows his stuff! I don't write a lot of reviews in general but this one is very heartfelt. Thank you guys!
