Office Depot Tech Services - Computer support and services in Portage - 6272 S Westnedge Ave, USA

The only reason I gave two stars is because of one gentleman that came over to help me during this frustrating visit. I apologize. I do not remember your name! I came to print off a large document for work with my 7 month baby strapped to me. They advertise right next to their printers that I can connect with my Google Drive and print from there... easy enough. I take the time to set up my device to print and then was told that no, they do NOT support Google Drive ... even though it is advertised... Right there. Okay no problem, so I ask what the name of the printer was so I could print. Brian rudely told me that I wasn't allowed to do this. He said I could come back with a flash-drive since my file was too big to email ... then walked away. Instead of helping me find a solution he left me to fend for myself and their dated machines. I am pretty tech savvy, but at that time my baby decided she was hungry and need a diaper change since I was taking so long for a print job that should have EASILY been 5 minutes. Instead I had to wait around for 10 until I could find help. On-top of this fiasco, they do not have changing tables and then gave me dirty looks ask I had to resort to changing my baby on-top of their table with my own changing pad. WELL PEOPLE. There has to be more than me that comes in with a child. So, sadly I do not remember the nice fellow's name that finally helped me, printed off my document and was nice enough to correct a mistake. That is my fault for only focusing on the negative in that situation. Summary: A 5 minute print job turned into 30. I didn't even get to print everything I needed. Rude and judgmental employees. No accommodations for babies or parents. (I guess old furniture, dusty office supplies and stale coffee should be enough, but it is not. )

When I arrived in to the store there was only 1 other customer being serviced. I had to wait 30 minutes for someone to help me because obviously the employee didn’t see me standing in the store. Everyone that came after me was being helped. There was even 2 workers helping 1 person on several occasions. It wasn’t until I started recording their actions did someone decide to help me. Interesting group of employees. After waiting for 30 minutes. I asked one of the guys again who could handle my issue and how long I have to wait for someone to help me he pointed to a lady standing next to him who just walked up to help a customer that just entered the store. They were avoiding helping me.

I dont know why I keep coming back. We've given them so many chances and they're just terrible. They couldn't figure out how to do my print job and they couldn't deliver it on time. And then they wouldn't give me a refund because they couldn't find me in the system. They told me to call corporate. Not only are they incompetent but they clearly hate their jobs. I will gladly drive across town, thank you.

I always buy my stationery and office gear at Office Depot, they have got pretty much everything. Staff attention is always friendly and helpful. I do not know how competitive their prices are, but at least they seem to be client concerned.

They are rip oFFS, we recycle ink cartridges here almost every month and get credit for it, but now they just take it and say you geT credit and you come back to use it and they never gave it to you.

This store could not get a receipt had to wait one hour But they didn't care my wife waited I would have told them what to do with it, last time at this store.

Got an old picture printed out and they took their time to get it right for me !

Very helpful staff and found just what I wanted.