Office Depot - Office supply store in Mishawaka - 331 Indian Ridge Blvd, USA

Wow I'm pretty impressed with their customer service. I rarely give 5 stars and the woman that worked customer service deserves it too. For some reason the survey wouldn't go through unfortunately. I ordered a desk through them and it came broken, I accidently called Home depot and they could only help me if I brought it back myself. But these guys right here? I got refunded, ordered another one and they will pick up the broken desk same day. You guys rock man, keep up the good work.

Don't use office depot to print. They will charge your card more than what is needed. They don't tell you that. It makes you put a limit on your card when you don't even know how much it's going to be. If you're over the limit from what you choose you will have to start all the way over then they charge you a fee for starting over. At fedex you only pay for what you print.

Moronic. Best word to use to describe this place. I just wanted a file cabinet. Went to the back, found the one I wanted, lady looks up the cabinet and says they have 2 of them in stocks. I follow her to the back and watch as she looks thru all these boxes for 10 minutes. Finally she says, even though the hand held is telling her there are 2 of them, she can't find them. She then has the idea to order it online. So we go to the front of the store and I wait while she's punching keys with nothing but confusion on her face. She finally says that they cannot ship this particular file cabinet. Huge waste of time!

The less said the better I will never ever set foot in that place ever again waited for 40 minutes with little next to no assistance poor customer service if your a person of color if you don't have to go there please don't ...Please tell your staff it's not ok to ignore a customer or show preferences especially if they were waiting before people that were behind them with absolutely no assistance not very friendly people.

I've been in and out of Office Depot for over a year and Lucas is the friendliest and most knowledgeable associate to deal with. His suggestions are exactly what I need and he never leaves me hanging. Lucas is an associate you can build a great team from.

I recently had the pleasure of working with an Office Max representative named Scott. Who truly provided an exceptional experience. From the moment I approached him, he was thorough in understanding my needs, efficient in assisting me, unfailingly polite, and incredibly informative. His knowledge of the products and services available made my visit a breeze, and I left the store feeling extremely satisfied with the assistance I received. It's employees like him that make Office Max stand out as a top choice for office supplies and services. Thank you for the outstanding service!

I stopped in for a toner drum for my copier and was greeted by David…from across the store as soon as I walked in. He asked if he could help me find anything. Normally when an associate asks if they can help, it’s a half hearted attempt, but right from the start David came across sincere so I let him help. Turns out I had to order the item. David was upfront about the shipping time but once I placed the order was found it would be delivered next day. The level of customer service was exceptional. The other employees seems happy to be there which made for a stress free experience. I can’t say enough about my shopping experience today David’s level of professionalism. The store was well stocked and clean. I wish I could give more stars.

The work they have done for my company has been very good. I have been disappointed with their customer service in letting me know when they had finished the project. They have indicated each time I go to have something printed that they will notify me when it is finished, this has not happened. If you are going to offer to notify me then do it otherwise don't offer.