Odessa Motor Inn - Motel in Odessa - 2021 E 2nd St, USA

I wish we knew who the owner was…I been a resident here for a little while n I have never seen him…they let Mr.Monti do too much..and he’s unprofessional him n his clan of family…We need THE OWNER HERE!!!

I stayed here for 2 weeks, due to a bad situation. My room was clean, water was hot, fridge was cold, and management was exceptional. Mr. Patel made sure my son and i were comfortable, and had everything we needed. They truly saved me.

They guy who checked us in that nite (the cubby one) was super friendly and made me feel welcomed. The room was clean... however one of the lighting over one of the beds did not work and it was a little dim in the room. But over than that. Good price and friendly people!

There are numerous motels in Odessa, and many are run down. This one is no different, and certainly needs a complete makeover. I saw many quality cars and trucks parked here, so I felt happy with that, as I had passed up on several motels, which looked awful, and most were right on the busy roads. At least this one was quieter. That is until I heard the trains! ||||The room was musty, but clean enough, sure it could be better, especially the décor, but for one night, I wasn't going to complain. The bed was comfortable, the pillows were horrible, and clearly had been washed and were out of shape. ||||There was no breakfast, although there was a coffee flask in reception, and I passed up on that and went to a nearby Denny's. ||||Would I stop here again? No.

Whatever you do avoid this motel like the plague. As a customer I am appalled at the lack of professionalism at this establishment. The main issue regarding this motel is the night auditor gave a key to someone who was not on the bill, just because they came in an gave them my money for me, as I was not going to make it back there in time to pay the bill before their 11 am deadline. When I went in to express my concern I was treated as if I was making it up. I showed them the three keys, as it was my father they had given the key too, and the lady's response was," Well this is a he said she said situation." Then they told me their solution to the issue was that ONLY I could pay the room fee. No apologies, no offer to re-key the room, I was lied to about who the manager was, I was denied phone numbers, and given at least one fake email address. When I went back to talk to the actual manager, she was rude and yelling, and basically telling me I must have come and asked for the key. When I asked her why would I ask for another key when I clearly have the two you issued when I checked in and the key in question in my hand. Her response was, we aren't renting a room to you any more. AS IF I would stay there, I had already relocated to another establishment. I had to play super sleuth on the internet to even find the appropriate people to complain to. I didn't even want my money back at first, and they all summarily treated me like I was just ruining their day with my silly security concerns. Avoid this place like the plague, $67.00 a night to be treated like a criminal and my safety put at risk. SMH

Friendly people! BUT IT NASTY!, there are bugs, they don't clean the rooms right all all,in my room there was black hair left over, and dirt, and bugs you don't want, and when I got ready to leave I look every and I found a bottle of of organe juice was open and left under the bed, wasn't mine, and all they said was ok have a good day.THIS HOTEL IS NASTY

I gave them 4 stars. The price was reasonable. The room could have been a little bit cleaner. Everyone was nice. I will be staying there again..

Friendly staff and clean, reasonably priced hotel rooms. My only complaint was that the hot water in the building I was in was not particularly hot. But it was warm enough to shower in