Nortec Communications - Computer support and services in Falls Church - 7531 Leesburg Pike # 300, USA

I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.

I have limited capabilities with regard to Microsoft and all of the apps in Office 365. I was having a great deal of problems with Outlook and Teams. I spent a few minutes discussing those issues with Darren; he took control of my laptop and in about 15 minutes had everything fixed and running beautifully. Darren and all the folks at Nortec always do a great job and Reference Point very much appreciates your support services. C

All I did was send a short, detailed email to the Help folks at Nortec... within a few minutes, my issue (a Sharepoint problem) was being fixed and I was able to view its completion in Teams. I've spent more time writing this review than I took explaining and getting my issue resolved. (It's not my first interaction with Nortec; it's the same result and feeling each time, however.) I know the rest of my company is pleased, too.

Easton is always a pleasure to deal with and incredibly helpful. This experience was no different. It's nice to know that our company has such knowledgeable support to back us up whenever we need it.

Great company and staff.Dylan was great. Helped solved my printer problem quickly and efficiently. I always can rely on Nortec...

Aamir is always great to work with - professional, courteous, and most of all, a very quick problem-solver. You can't ask for better when it comes to IT support. Nortec has a veritable gold mine of excellent employees. That, and techs like Aamir, are the reason I've stayed with Nortec for decades now at 2 different jobs.

The team at Nortec is always very quick to respond which is very helpful when you don't have time to wait a long time. They seem to understand that a computer problem usually hampers your ability to work. The techs are always very helpful and knowledgeable and can usually fix your problem very quickly. Great team!!!

Nortec consistently provides a prompt, professional response to all our IT issues. They are reliable and friendly to work with and I highly recommend them for your businesses IT needs.