Nordstrom Rack - Department store in Lenexa - 9540 Quivira Rd, USA

I tried to return a pair of shoes and sunglasses that I had purchased for Christmas that didn't end up working out. I was 10 days past the return date, however, I had proof of purchase through my email for both items, and they were OBVIOUSLY unused and in perfect condition in the box. The cashier called some manager up who flat out refused to let me return the items, they wouldn't even give me STORE CREDIT! The manager was rude and unsympathetic, which is what upset me the most. Stores need to be mindful of who they have interacting with their customers. Very poor customer service, I'm very disappointed in Nordstrom.

Great buys! But only 2 cashiers for Christmas time is by far, not enough. Great service by the cahiers. I felt bad for them, though, I'm sure overworked and underpaid. The store was trashed because the public didn't seem to care they trashed the store, leaving merchandise like clothes scattered all over the floor. We know the employees will work late to clean it all up, only to repeat the next day. They need raises!

Best place to purchase high end clothes at a discount! Well organized and plenty of options. The staff are extremely helpful. I came in shopping for a euro trip, in a bit of a panic and one of the lovely ladies went out of her way to pick out some great options for me!!

One of my favorite places to shop- employees are great, selection is amazing, and I always find deals.

One of the best Rack locations I've visited around the U.S.; I've shopped here many times. Good deals can be found on clothing (both casual and more polished), shoes, accessories, and luggage. A friendly staff that keeps the store looking good and organized.

I love scoring designer clothes marked down here. And if you are willing to spend the time going through the clearance racks I have several times found stuff 75% off or more. They have jewelry, sunglasses, purses, pj's, underwear, a small selection of home goods and makeup, a large selection of Women's clothes and shoes. I don't shop the men's department but they do have one as well as men's shoes.

We went to Nordstrom Rack for the first time and were amazed! They had products that we hadn't been able to find at other similar stores. And the prices were great! My husband knows where he will go the next time he needs shoes.

Stop pressuring your employees so much that they get pissy when you don’t want to give your phone number and email. I have ZERO reason to give my phone number and email to a place that I go once a year. Sorry but I think you lost me on that one.