Nike Factory Store - Milpitas - Sportswear store in Milpitas - 447 Great Mall Dr Suite 484, USA

Title: Disappointing Experience at Nike Store, Great Mall, Milpitas, California I recently had a rather disappointing experience at the Nike Store located in Great Mall, Milpitas, California, and I feel compelled to share my concerns. During my visit, my spouse and I encountered highly inappropriate and disrespectful behavior from multiple staff members, particularly those in the security department. The conduct of two female employees was particularly unprofessional and left us deeply disappointed. As loyal customers of Nike, we hold the brand in high regard and were shocked to experience such behavior. This incident is not reflective of the values we associate with Nike, and it is crucial that immediate action is taken to address this matter. I sincerely hope that Nike takes this feedback seriously and conducts a thorough investigation into the conduct of its staff, especially those in security. It is essential to maintain the expected standards of professionalism to uphold the positive reputation that Nike has worked hard to establish. I appreciate your prompt attention to this issue and trust that corrective measures will be implemented to ensure a more positive and respectful experience for all customers in the future. Sincerely,

Sport 🏀 shoes 👟 store 🏬 like the best. Had a great experience- a lot of options and a lot of people. Avoid the store during the holidays. Great sale and discounts. Looking for basketball 🏀 shoes. I found a lot of options but expensive. I prefer shopping Nike online better. I highly recommend this store!

I have always liked Nike tennis shoes, they are very comfortable and at a very good price.

Love shopping at this Nike location! Friendly staffs and has many collection to choose from! Great to be a frequent shopper!

This is the brand I would like to recommend to all age guys , I already have lot of good collection Nike stuff .. all shoes are very comfortable and we can get it on reasonable discount price , quality of shoes , clothes is really good , I already bought five track suit last two years time period and all are still looklike new one because brand quality is superb. Store staff is helpful . Store area is clean and products are well organized on different shelves . Thank you 😊

Came on a Saturday in February and it was packed! Line was long and difficult to navigate store with my nephew in his stroller.

One employee looks at a shoe and confirms its a material defect and shoes can be returned. When I bring it back , I’m being helped by another employee who says this is regular wear and tear. Manager also calls it regular wear n tear. Nike shoes tearing, both legs, same type of cracks in 8 months , with just walking gently is wear-n-tear?

Large clean store. A lot of selection of shoes but mostly retail pricing. Shoe selection on the back wall was ok but it did include an additional 20% off. Also keep an eye out for those clothing deals.