Newberg Ace Hardware - Hardware store in Newberg - 2100 Portland Rd, USA

I like to spend my money with locally owned businesses. I believe it helps keep the money local. I am even willing to pay a little more for the product and customer service, but no longer at this business. I wandered around passing the store manager twice looking for help, I am not happy. She was too busy talking to her friends to pay attention to customers. When I did find an employee that I had to get his attention, he just pointed the general direction where I may find what I need. I understood why when I walked out of the store because he was on break. You 100% lost my business today.

They don't always have what you want or the best price but they have the best and most knowledge for service. Sometimes that's worth paying a little extra. They are also closer to downtown Newberg than the big box stores gas means something. Price not always the best tand when they do have sales they don't always have the item they have on sale. Really friendly staff. Usually a fast check out as they quickly add cashier's to keep it moving

I would give it five stars if the staff was more knowledgeable about what they carry and the prices were posted. The last three times I've been in, more than half of the items I was interested in had no price tag whatsoever. Very frustrating. That being said, the staff members are friendly and the store carries several things that aren't available in other Newberg stores. I also really enjoy looking at their gift boutique section, which is always set up beautifully with unique things and does have clear pricing.

Everyone here is so helpful, and able to make alternative suggestions if I can't find what I'm looking for. Ace is a cornerstone for great customer service in Newberg and I appreciate the time their employees dedicate to help me. Thank you Ace!

I was greeted as I walked in ,asked if I needed help, and brought me to the section I needed . Wonderful customer service.

Very helpful folks! There is always someone ready to help you find something or to answer your questions.

The ladies' night was fun. I missed Vicki, and the event was not as fun as last year. There were fewer items for stocking stuffers and not a lot on sale. I purchased a Dewalt battery, but it was $6 more than Amazon. Still I wanted to buy local.

Always very knowledgeable and friendly staff at this location. They have a lot of unique gift items too!