New York Grill - Grill in St. Louis - 9901 W Florissant Ave, USA

I purchased 400 wings for my husband’s birthday party and the wings were terrible. They were dry and seemed to be over cooked or possibly recooked. My friend who picked up the order did not check before she left unfortunately. I would not recommend for a large order!

I'm not sure if people are putting the reviews to the correct locations but I ordered online (grilled tilapia with rice and vegetables) around 7p, picked up my food and checked my order before leaving the store. NO COMPLAINTS!! Don't forget to ask for your drinks because they won't remind you. I didn't experience bad service at all. But I will say this: if you're going to ask 50 questions over the phone and not leave a tip for their time just order online. Ijs...they are prepping your food.

The customer service was great, I guess that kinda makes up for the food. I asked for jumbo shrimp and I got what you would call mini. There were two times more onions than shrimp. The so called salad came with maybe a teaspoon of dressing. There's a sign that says check your bag before you leave. Definitely follow those instructions because it's not worth your hard earned money.

This place is highly recommended for hot fresh food. The pricing is very competitive and the presentation is outstanding. Thank you for consistently presenting good food.

There were 3 ladies working, two had long hair below their butts, the other one had a bonnet that look as if she slept in it. Then one started playing in her hair, shaking it and flipping it back and forth then put it up in a bun, I had to asked her to please wash her hands before touching food. They put cheese on my fries ( I didn't ask for ) that was too hot to eat ( I can't eat spicy food) and I truly believe they gave me the guy's order before me because he was complaining he didn't get cheese fries as I was leaving. Bad experience and I won't be back.

I'm just getting my food. We ordered at 1850 it's now 1930. The cashier apologized and offer us dessert and a drink. Which was very nice of her. The fried Cauliflower really taste good. The rest of the food smell and look delicious.

Food is delicious and for a great price. I always get the Grilled Chicken Sandwich, as well as the Shrimp Kabob. Very delicious, great for lunch, dinner, anytime of day!

Lack of professionalism from Staff. Its evidently clear why this establishment is STILL hiring. There needs to be some training on problem solving with customers because the customer service on top of us not getting our food after placing an order is unacceptable. And "I didn't hear that" is not an acceptable answer to a patrons discrepancy at any place.