New Balance Factory Store Sunrise - Sportswear store in Sunrise - 2610 Sawgrass Mills Cir, USA

Updates: I know you won't believe it, I made an error, wrong size..... Not to worry Rxxxxx and (sorry dude)! Mgr took care of the Wizard and his TW. Bonus!!!! New balance bags are great cat toys (Protip: remember cut the handles to avoid choking hazard)..... They did Gr8 job!!! New Balance shoes are a long time favorite of The Wizard. However, picky people can't always get the exotic colours/styles/comfort that they require. Then, we found ourselves here, and many needs/wants/desires were fulfilled. Shoes, clothing with a significant selection of styles and colours in the product they carry. Don't worry about finding stuff: big rows and attentive folk to help with your things. ProTip: They said that you can order items not in store stock. Potentially outrageous combos!

Had been today , the Black Friday. There were serpentine queues at many outlets. Wanted to check out on New Balance , and surprisingly there weren't many customers waiting outside the store though there were many inside . The range , quality and price of the Shoes cannot be matched by other major Footwear outlets . Not only was there a 50% markdown on the entire store , the Shoes were classy , trendy and new . The staff were helpful and quick Kudos to the Staff who tirelessly answer all . Used to be a regular to Adidas and Nike , but I find the prices at New Balance much less than what we pay elsewhere.

Rachel or Racquel greeted me once I walked into the store. It made me feel welcomed and prioritize. She assigned Simba to help me. Which he did until I left the store. He also gave me advice on the size of shoe I should purchase and measured my foot. I liked New Balance shoe but not enough to buy them. I also been a loyal Nike customer. But after yesterday that has changed.

Lots of employees around to help with selection, and very polite checkout. Some good deals, surprised it wasn't busier. See my $38.50 score!

Today I went to make a purchase at the New Balance store in Sawgrass Mills Mall I had a gift card for a value of $96.28 when I got to pay the cashier asked me how much was the value of the gift card, I said I did not know. I was buying two pairs of tennis shoes for a value of $74.88 the cashier took the gift card and threw it behind the computer, I told him that I still had a balance, he said that the balance covered the purchase, when I showed him the receipt of the balance of the gift card he got scared and I had to talk to the store manager, I explained the situation, he apologized and gave me back the gift card with the balance, according to the receipt the cashier's name is Brandon. Be careful with people like this

The service in the store is good, there are no questions (the rating for the employees in the store is 5+) But the quality of the pants.. I bought sweatpants. I put it on once, after 3 hours they already had coils on them.. I was upset((

King the manager was great help and very respectful. I wish the staff had the same energy.

Like any other store, this one specializes in one brand, a very good one, like several others. It's supposed to be low cost being an outlet store but that's not exactly true. I suppose a quality product commands a higher price. Greater selection brings greater chance for finding what you are looking for. But even there, some styles are not in store. So you still can order from the store those that are not readily available. Service is adequate. Service, selection, and price. Happy shopping.