NetGain Technologies, LLC - Cincinnati Managed IT Services Company - Computer support and services in Cincinnati - 250 E 5th St 15th Fl, USA

The team at NetGain is truly the best. They actually care about your problems, know your business, and understand the importance of solving issues fast. We’ve had a major decrease in end-user complaints and much faster IT ticket times with them.

We had a bit of a situation in our cincinnati office and reached out to Netgain for an IT consulting engagement. Overall the experience was smooth from start to finish. The team is incredibly knowledgeable and easy to work with. It turned out that we had a lot more issues than we initially thought. They provided and explained a plan to set things up properly for our type of business, and we're now working with them to roll things out.

Mitch went above and beyond and we cannot thank him enough. Upgrading all of our systems at the same time and trying to continue with daily business activities is hard enough, but Mitch worked with us and made it as easy as possible for us.

Several reasons: #1 - with NetGain IT I actually GET a response. #2 - My concern/problem was resolved TODAY #3 - and to make the "icing on the cake" my tech is good at what he does--AND--he actually listens :). Works for me!!!

After my interaction with Cory, it's become overwhelmingly clear to me that the engineers at Netgain are unparalleled at providing world class IT support. In every scenario where I've had the pleasure of working with a Netgain employee, they have demonstrated the most exemplary standards of customer service. Netgain has proven time and time again that they have no equal across planet earth.

Could not ask for a better experience from Trevor at Netgain! Got my problem solved in spite of many unforeseen issues on my side!!!! I think we are now best Friends!!!!

Nick helped with the transition of our new employee! He did a wonderful job! Thank you, Nick & NetGain!

Nick was absolutely fantastic!!! He worked on a application issue for us for 2 hours. Very professional and patient.