NerdsToGo - Computer repair service in Bellevue - 12727 Northup Way # 8, USA

I'd say that my experience was not great, but not because of the guys working there (they were very nice), but because of the stores policies and their cost of parts and labor that they charge is bonkers. When they generally say it's cheaper to build a computer yourself, they mean a lot lot cheaper. Also Nerdstogo's way of communicating is through an email chain and I had to wait 3 days before I even heard back from them, even though I had to pay money for that. And then it was another day to hear back from them each time they responded to my questions. Took 4 days to find out they were not going to be able to help me if I wanted to stay within my price range. Altogether it was a frustrating experience for me from a highly rated shop.

Very Happy from start to finish. They are a group of very professional computer experts. The staff is very friendly and helpful. They really went that extra mile to make sure I was aware, with all my options. Being older and not computer savvy, the guys didn't talk down to me or use fancy terms. Highly recommend

The technicians at Nerds To Go did an excellent job saving my laptop after the battery began to go out. I had a great experience from start to finish, from the safety and security of my lap top to the communication during inspection. I felt comfortable dropping off my laptop given the amount of personal information we all have on digital devices. Thanks again!

We have been a customer of Nerds to Go for 5 plus years. They have continually shown us their exemplary Professionalism, Current Industry Knowledge, Shop Repair Speed, and Affordable Pricing! Thank you Nerds! Eric Dupar Time Construction Services

I've consistently chosen NerdsToGo for their reliability and exceptional service. My latest need was sophisticated cable management for my complex setup, and they delivered perfectly. They sent two friendly and skilled techs who not only optimized my setup but also handled an unexpected wiring challenge with ease. When I mentioned performance issues with my PC, they quickly identified solutions, enhancing its speed and explaining everything clearly. Their proactive, problem-solving approach and dedication to customer satisfaction are commendable. NerdsToGo's expertise and customer care truly stand out, earning them more than five stars in my book. They're the go-to for trustworthy and thorough tech service.

I very satisfied with the advice and support I graciously received, at no cost, from the nerds. They were able to resolve the problem I was encountering with my desktop all the way from Seattle even though I’m in NewYork. They are very knowledgeable and spent a considerable amount of time over the phone until my issue was resolved in a courteous and caring manner. It’s encouraging to know that help is available to navigate this complex digital world of constant innovation and change.

Took my laptop in for a dead battery. Paid the diagnostic fee and learned that I was right. They ordered a replacement battery, which I had to pay for in advance but it turned out to be the wrong one. They could not locate a replacement and offered to sell me a new laptop for $999 and a data transfer for $99. I picked up my laptop, they said they'd refund the battery price, and I'm using my laptop plugged in with no problem. So it cost me $60+ to find out what I already knew.

The NerdsToGo technician Jake Keyes came to our home and literally saved our old desktop computer from crashing. He diagnosed the problems and skillfully accomplished everything to revive its work again. He was very professional and polite, answered all of our questions attentively and patiently. We highly recommend Jake and his company to all potential customers.