My Tech Expert - Computer repair service in Lake in the Hills - by appointment, 6 Saginaw St, USA

My experience with Joe has been absolutely amazing! Very knowledgeable and concise with his reports. Helped me diagnose the problem for my computer and helped every step of the way with the repair and what parts I needed for said repair. He is quick with responses and fair all around. If you need help with anything computer related, Joe's your guy!

I brought my PC in after trying (and failing) to replace my CPU. He managed to not only get my cpu installed but also helped clean up programs on my PC for free and give me some awesome advice for future additions for my computer build. He is very knowledgeable and obviously loves the work.

Incredible service, very knowledgeable. Didn’t waist time. You can tell the owner genuinely enjoys helping. Fixed all of the problems I walked in with. Would HIGHLY recommend this business to any pc owner in need of help, services, or recommendations.

Joe is AWESOME!! I started a new job in February 2022 and I found Joe after an intense research. Joe was on-time and able to put all the equipment together (lot of little pieces). I was up and running my first day because of Joe. He is very experienced and knowledgeable about computers. He also researched the best and affordable modem/router for me. Joe helped me again when I had to put my work e-mail on my iPhone. No one could figure it out but Joe found the answer after some research. He is the best money that I ever spent! He cares and he gets the job done!

1000/10. Very professional and informational, and goes above and beyond. I had an issue with my PC and he was able to figure it out for me. He has so much knowledge and the service was outstanding! I will definitely be going to him from now on if I ever encounter an issue with my PC.

This is my first bad review and it is for honest reasons. Please stay away from this scam artist. I paid for my device to be properly fixed and Joe assured me that it would be done. He charged me $75 just to clean out the charging port of my laptop which i could have done myself free of charge. The device was working fine for the first hour then it started having the same issue of not being able to charge. I called Joe back several times and left a voicemail for him with no response in the end. I had to call from another phone number for him to finally answer me. Horrible place to do business with, please stay away and look somewhere else to get your electronics serviced. Extremely rude and unprofessional. He is unwilling to help me solve my issue and keep me satisfied. I offered additional money but he declined my need for help. Joe just wants your money, he does not care about your satisfaction.

Joe was great to work with- his communication was very prompt, he was able to quickly diagnose and fix the issue, and he was very thorough in explaining the process and the solve. Great small business to support!

Joe fixed my laptop in less than an hour and on the same day I called. Price is reasonable and he was polite and pleasant. He also instructed me on preventing a reoccurrence of the same problem and instructed me on how to reinstall my printer.